"Checkout hard to navigate..."
"Took five tries to finally checkout. I literally had to input my CC info FIVE times. Most annoying checkout I’ve ever experienced. Kept getting messages about tax amounts changing, shipping information changing, CC information missing(because of the other information changing). Problem is, none of those changes were made by me, or were even there, so I don’t know why they kept stopping the checkout process. "
"Best place for tools! Thank you!"
“Thank you for your review! We appreciate your business.”
"Had my cart open for weeks continuing to add and every time I signed in I still had everything in my cart"
“We appreciate your business!”
"Great prices great service always"
“Thank you for your feedback! We appreciate your business.”
"It was great easy to buy easy to find"
“Thank you for your feedback! We appreciate your business.”
"Competitive prices, shipping prices fair, the only issue I had was order did not go through with Apple Pay
Used chat, and they were helpful with Apple Pay order status"
“We appreciate your feedback and apologize for any inconvenience. We are working toward improving the shopping experience for each user, and we look forward to rolling out several improvements & updates in the near future!”
"never let myself or my techs down"
“We appreciate your business!”
"The best hvac website for building points , using discount codes, receiving quality customer service, and the finest selection of tested and proven hvacr products "
“Thank you for your review! We appreciate your business.”
"Easy to navigate website and order product."
“Thank you for your feedback! We appreciate your business.”
"Accurate website love the quality of their products. "
“Thank you for your feedback! We appreciate your business.”
"Thank you! Great website and company"
“Thank you for your feedback! We appreciate your business.”
"I love the fact you guys are using/recycling boxes,cutting them to size etc! Awesome"
“Thank you for your review; we appreciate your business!”
"I really enjoy the user friendliness of the field piece product. I’m kinda of a old school guy and with these products I’m able to help customers maximize their HVACR needs!! You guys rock!!"
“Thank you for your review! We appreciate your business.”
"Tru tech absolutely has the best prices and largest selection of any supply shop I have ever seen! For most of my trade tools, I will only shop from Tru tech!"
“Thank you for your review! We appreciate your business.”
A rep from TruTechTools.com, MichaelTruTech, has responded:
“We appreciate your feedback and apologize for any inconvenience. We are looking forward to rolling out several updates and improvements shortly.”