ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.67/5
Chance of future purchase:
4.73/5
Shipping & packaging:
0.00/5
Customer service:
4.73/5
Return/Replacement policy:
0.00/5

Verified
3/5

2022-06-02

Tough Checkout

"Free shipping to Alaska- Essential so 3 stars
Refused to accept my purchase because I marked Free Shipping, not Free Shipping over $49. Weak. Make one button.
"


Rep reply posted 2022-06-03
A rep from TruTechTools.com, billytrutechtools, has responded:

“Thank you for your review and we apologize for the inconvenience. We appreciate the detailed review so that we can fix this issue. ”


Verified
5/5

2022-06-02

great

"great experience easy checkout"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-06-02

Sol69

"All my needs always in time for my jobs"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2022-06-01

Caught up in Affirm maze!!!

"Just wanted to pay w/CC!!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-06-01

Green Collar

"Easy in easy out. Thank you."


Verified
5/5

2022-06-01

"Went smoothly, only issue was logging in until I realized it was case sensitive."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-06-01

HVAC Tool Hog

"Ordering was quick and easy. I enjoy knowing tru tech tools has what I want in stock. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-06-01

Order easy

"Very good thanks easy to order and I found just what I needed at a great price "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-05-31

Great Pricing

"Tru Tech Tools has beat my wholesaler again on price. As always great service and fast shipping!!"


Verified
5/5

2022-05-31

The Tru-th about chilling

"Super SIMPLE, Super FAST, Super FRIENDLY"


Verified
5/5

2022-05-31

"very well taken care of very happy customer "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-05-31

"Always a pleasure dealing with customer service. Delivery times are always great and last but not least, the prices are always the most competitive! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
3/5

2022-05-30

Stressful Process

"Found and had my needed product for a discount and loved that. Thanks. When I was given opportunity to select shipping methods I chose two day fed ex but it would but let me complete the purchase. Had to choose priority shipping for $12.50. Doubt that will be two days but why even offer it on website if it’s not allowed. Thanks for excepting my experience opportunity "


Rep reply posted 2022-05-31
A rep from TruTechTools.com, billytrutechtools, has responded:

“I've sent you a message and hope to learn more about your experience, thank you! ”


Verified
5/5

2022-05-30

Awe

"I love shopping from a company that actually knows the business!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-05-30

Great high quality tools

"Great experience good customer service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service