ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.67/5
Chance of future purchase:
4.74/5
Shipping & packaging:
0.00/5
Customer service:
4.73/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-06-17

"Quality tools, fast shipping. What more do you need.

Windoor.
"


Verified
5/5

2013-06-13

"Good stuff, good price, fast and friendly. "


Verified
5/5

2013-06-12

"Excellent service and fast delivery"


Verified
5/5

2013-06-11

"The process was easy and the lists to chose from were very clear and user friendly"


Verified
5/5

2013-06-03

"very quick turn around did not have me waiting quick shipping great service"


Verified
5/5

2013-06-02

"It's like a one stop for energy auditor everything you need at s fair price."


Verified
5/5

2013-05-27

"Quick response. Great site."


Verified
5/5

2013-05-20

"Excellent selection of professional specialty HVAC-R tools at great prices, and delivered on time. I'm a repeat buyer. "


Verified
5/5

2013-01-15

"Great price and fast shipping"


Verified
5/5

2013-01-13

"I love trutechtools, the tools, the knowledge, the education, the fast service to get me the tools I need for a good competitive price and fast shipping.
Thanks,
Brian Stewart
"


Verified
5/5

2013-01-11

"I could not be more happy with the service. I will start sending all the technicians I run across your way. GOOD JOB!!!"


Verified
5/5

2013-01-11

"I ordered it, they shipped it out right away and it was delivered a couple days later."


Verified
2/5

2013-01-05

"Would not have purchased if it was shown to be back ordered.
"


Rep reply posted 2013-01-05
A rep from TruTechTools.com, BillSpohn, has responded:

“Shayden,
Sorry for the confusion, if you go back to our site and look at availability on the parts it says "Typical 5 days or less". We typically do not show in inventory what we do not have in stock. Combustion analyzer parts, especially things like sensors have a shelf life so we do not keep them on the shelf. I am sure that part will arrive quickly. If you desire, we can refund the order to your Paypal account.

My apologizes if this was not clear when you placed the order

Jim”


Verified
5/5

2013-01-05

"get business. I will be buying more products from them real soon"


Verified
5/5

2012-12-30

"Very satisfied with the service overall. My order was shipped promptly. "