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Product & services pricing
4.67/5
Chance of future purchase:
4.74/5
Shipping & packaging:
0.00/5
Customer service:
4.73/5
Return/Replacement policy:
0.00/5

Verified
5/5

2012-11-09

"Delivery as promised, and item is as advertised."

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Verified
5/5

2012-11-09

"I have been looking for a combustion analyzer tool for awhile. After looking at several sights and different manufacturers I purchased the Bacharach Fyrite INSIGHT Plus Combustion Analyzer from TruTechTools. What sold me to purchase this from TruTechTools was due to their videos on their equipment selection. Actual test equipment being set up for use. The Quality of "Bacharach" and the easy setup of the tool by TruTechTools made the decision easier. Not to mention that i received the item in only 3 days. That was a pleasant surprise even in the heights of Hurricane Sandy going on. I will definitely not hesitate to purchase equipment from TruTechTools again.
Ken
"


Verified
5/5

2012-11-06

"Prompt. Very appreciative."


5/5

2012-10-26

"I like TruTech Tools. Not only a great place to buy state of the art HVAC equipment, but a great place to review basic fundamentals.
Pricing is competitive and the website easy to navigate. Shopping cart keeps track of a wish list that can be easily called up as funds become available.
"

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5/5

2012-10-24

"Great Service as always, great service and quality products at a fair price."

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4/5

2012-10-24

" Quick to respond and fix when told order arrived incomplete. "

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5/5

2012-10-23

"Very good.... Easy to find product on-line and good description and specifications were provided. "

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1/5

2012-10-23

"I did not receive the item and they did not give me any date when it would be sent out. Now, the issue has been resolved on 10/24. I received my order in good shape and they refunded my shipping charge since it was their mistake. Thank you. I will not hesitate to order again from this dealer."

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Rep reply posted 2012-10-26
A rep from TruTechTools.com, BillSpohn, has responded:

“Again, we are sorry this order was not processed properly. Thank for letting us correct the problem.”


5/5

2012-10-20

"Trutech tools has the best price, i have seen in sum time.
speedy delivery, fantastic pricing, and great customer service.
"


5/5

2012-10-18

"It was a great pleasure to work with TruTechTools.com. I received my order right on time without any problems. It was also very helpful that detailed explanation of the tools was provided, so i can review specifications and make the right choice. Thank you!"


5/5

2012-10-15

"Customer service was excellent."

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Verified
5/5

2012-10-15

"TruTechTools was able to outfit my company, Off The Grid Home Energy Analysis in Missouri (see what I did there) with everything I needed to run my business. I made my first purchases with Sales Manager Eric Preston almost 2 yrs ago, and to this day have called countless times with endless questions. To my surprise Eric has been the one to pick up the phone almost every time. He has always talked to me like a friend, and has exceded my expectations every call. These guys are your ultimate source for one stop shop and KNOWLEDGE. There's no reason to go anywhere else. Thank You Guys for all you do. Ultimately, you're helping us all to conserve and better utilize the resources on Earth for our children. It's time for all of us to take charge, to Think Forward and Lead the Way (that's a nice motto, I think I'll use it). Sincerely, Bernie Haberberger"

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5/5

2012-10-11

"Bought Testo digital gauges. There website was very informative with techinacal information on features and how to use. Shipping was very fast and arrived with no problems."

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5/5

2012-10-09

"Greta experience , very pront on their delivery . "


5/5

2012-10-08

"excellent service and fast shipping"

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