ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.67/5
Chance of future purchase:
4.74/5
Shipping & packaging:
0.00/5
Customer service:
4.73/5
Return/Replacement policy:
0.00/5

5/5

2012-03-13

"Great service, especially on a saturday! Erik the salesperson was staight forward and helped us find the perfect camera for our Remediation Company. Thanks again Tru Tech Tools! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-03-12

"What a wonderful buying experience! We saved money on our tools, the shipping was affordable, and the turn-around time was awesome!! Thank you TruTechTools for being hastle-free and on the money. We will be buying again and recommending this site to our friends!

LR, Carbondale IL
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-03-05

"Great service. Complete description of product and accessories and it got here quicker than i thought it would."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-02-28

" Good Selection, Good Pricing and Prompt Shipping, I Couldn’t be more pleased. A GREAT company i will Definitely Continue to do Business with."


5/5

2012-02-27

"Thanks, TruTechTools for the best price around and fast shipping on the gas leak detector that I ordered."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

4/5

2012-02-21

"Overall a great experience. Only thing is I selected overnight shipping, I received the most important part of my order overnight, but another tool was backordered for 7-10 days. If I was alerted to the back order state during checkout, then I missed it. If I had known I would have changed my order to a mirror they had in stock. If they did not alert me, then they should have. I recommend them, but next time, I may call first to make sure everything is in stock."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-02-20

"Great Company. Informative and reliable. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-02-20

"My experience was wonderful. Ordered on a Sunday, Shipped out on Monday AM, and received on Wednesday. There on-line ordering system is very easy and painless."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-02-16

"Fast delevery! Ordered at 3pm on a Thursday and was delevered to me by 10pm the next day!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-02-12

"Absolutely Excellent. I had an item missing from an order (1st time in many transactions over the years), I called and Billy sent it out very promptly. TruTechTools is an asset to my business for tools, instruments and online training. I have friends in the business here locally and away that have the same consistent customer service that I find outstanding.
John Abdo
Owner- Pro Energy Consultants of Oklahoma
"


5/5

2012-02-10

"Your website is easy to navigate, and descriptions of products were clear. Products were delivered to my door very quickly and well packaged. When checking out, I was first drawn to the Google check out button and was in the process of paying that way before realizing I did not want to use that service. I would recommend you enlarge or brightly color your company check out key so customers view that as the first option"


5/5

2012-02-03

"My Over all Experience with TruTechTools was Great!!! I Ordered the Digi cool ak900. The website was easy to navigate through and i thought there prices were good. I just did the standard shipping and it was at my door step within 4 days!!!

What i like about this website is they sent me follow up e-mails. which shows me they care about my order placed.

The first one was makeing sure i was happy with my order and the second one was a 20.00 off coupon wich i will be using on the testo 510 mmanomoter!!!

Thanks for providing great service :)
"


5/5

2012-01-26

"Excellent courteous service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-01-24

"I love this company. The people are real technicians who care about equipment, not just salespeople."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2012-01-17

"great customer service
very helpful on the phone and speedy email responses
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A