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Product & services pricing
4.65/5
Chance of future purchase:
4.72/5
Shipping & packaging:
0.00/5
Customer service:
4.74/5
Return/Replacement policy:
0.00/5

Verified
2/5

2024-05-17

In stock? Just kidding.

"Ordered the new fieldpiece core removal tool with sight glass. Was pretty excited and wanted to be the first guy around to have it. It clearly said in stock when ordered but then didn’t ship with the other item I bought. Almost one month later, still no core removal tool. But they sure took my money in a hurry…. This was my very first purchase from TruTech and may be my last. "


Rep reply posted 2024-05-17
A rep from TruTechTools.com, billytrutechtools, has responded:

“Thank you for taking our call today, we appreciate your patience.


Verified
5/5

2024-05-16

Great Company and Experience. Always my Go To for Tool Purchase. Fast shipping, efficient, affordable, Reliable, No Hassle.

"I love this Company . The Best Company for HVAC Tool Purchases."


Verified
1/5

2024-05-13

Back ordered after purchasing

"After purchase I called almost 2 weeks later only to be told it would be another 2 weeks before shipping. "


Verified
5/5

2024-05-16

Vacuum pump purchase

"tech answered my questions and made a good suggestion to upgrade to different unit."


Verified
5/5

2024-05-16

cdo

"quick service financed quickly all good"


Verified
5/5

2024-05-16

Great company to do business with

"Customer service went out of there way to make me happy."


Verified
5/5

2024-05-16

The Truetech website was easy to navigate and really user friendly!

"I like the fact that you have a lot of payment options."


Verified
5/5

2024-05-16

AWESOMENESSES

"WE FOUND OUR COIL CLEANER WE USE FOR OUR HVAC BUSINESS CHEAPER THAN OUR LOCAL COMPANIES."


Verified
5/5

2024-05-15

This is my first time to order on this we

"It more easily to order on line not spending time to go to store l see what l w as Mr and put on that car and paid"


Rep reply posted 2024-05-16
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your order, and we look forward to serving you again in the future.


Verified
5/5

2024-05-15

"I’m a chiller tech and Commercial rooftop HVAC tech and this is a good place to shop"


Rep reply posted 2024-05-16
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for the review! We're thrilled to hear that you find TruTechTools.com to be a great place to shop for your HVAC needs. We appreciate your support and look forward to serving you again in the future.”


Verified
5/5

2024-05-15

First purchase

"Great website. Easy to find all items, I was looking to buy. Also a nice discount for first purchase. Items also had a great sale price."


Rep reply posted 2024-05-16
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We're happy to hear that you had a great first experience with us, and that you found everything you were looking for easily. We appreciate your support and hope to serve you again soon!”


Verified
5/5

2024-05-15

"Have had a great time ordering tool from here and would recommend "


Rep reply posted 2024-05-16
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback! We appreciate your business, and we look forward to serving you again in the future.”


Verified
5/5

2024-05-15

"Easy to use, good values, Easy payment and shipping."


Rep reply posted 2024-05-16
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you so much for the 5-star review! We are thrilled to hear that you found our website easy to use, with great values and smooth payment and shipping processes. We truly appreciate your feedback and look forward to serving you again in the future!”


Verified
5/5

2024-05-15

Great pri

"Everything my husband needs is on your website!! Returning very soon "


Rep reply posted 2024-05-16
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback! We appreciate your business, and we look forward to serving you again in the future.”


Verified
5/5

2024-05-14

Terrific Tuesday because I got new tools

"Got some new gauges and very excited to use them. Even paid for overnight shipping so I could use them before the workweek ends. I am a commercial refrigeration technician, and I take pride in my work, so I buy the best tools to show it! This site has great deals!"


Rep reply posted 2024-05-16
A rep from TruTechTools.com, MichaelTruTech, has responded:

“We are thrilled to hear that you had a Terrific Tuesday with your new gauges! It's fantastic that you are excited to use them and took advantage of the overnight shipping to get them quickly. As a commercial refrigeration technician who values quality tools, we're honored that you chose TruTechTools.com for your purchase. Thank you for your kind words and for being a valued customer!”