"You made it easy to get what we needed "
"Website easy to navigate and big pictures a great help"
“Thank you for your feedback! We appreciate your business, and we look forward to serving you again in the future.”
"TruTech, much like the company I work for, wants to do things the right way - which isn't always the cheapest. They have great deals on some really good products. It's very easy to find what you're looking for, and they have been helpful when I've called as well."
“Thank you so much for your positive feedback! We are thrilled to hear that you are enjoying our latest and greatest products. We take pride in offering top-quality items and excellent customer service. It's great to know that you find our website user-friendly and that you've had a helpful experience when reaching out to us. We appreciate your support and look forward to serving you again in the future!”
"Just finished thatching my lawn. Product worked well and as advertised. For price it was well made. Didn't bother with bag since filled up too quickly. Used my lawn mower with bag to vacuum up thatch after it had dried. Do have to lift thatcher every few feet so that removed thatch wouldn't build up under machine and clog or overheat it. "
“Thank you for the amazing review! We appreciate your feedback and are glad you found it to be well made and worth the price.”
"tools are easy to find and arrive promptly, if there is an issue with your order their customer service works fast to resolve the issue."
“Thank you so much for your 5/5 star review! We're happy to hear that you had a great experience shopping with us. We strive to provide top-notch customer service and are always here to help resolve any issues that may arise. We appreciate your support and look forward to serving you again in the future!”
"Great experience! Easy shopping"
“Thank you for your review! We appreciate your order, and we look forward to serving you again in the future.”
"Searched what I needed, gauges were on sale, I bought them. Good deal, they’ll be here Wednesday "
“Thank you for your review! We appreciate your order, and we look forward to serving you again in the future.”
"The website had everything that I needed to get the Job done correctly and easy to navigate.The prices are geared toward the technician and DIY (reasonable). The tools are pro quality as well."
“We are thrilled to hear that you had a great experience shopping with us at TruTechTools.com! Thank you for your kind words and for choosing us as your go-to website for quality HVAC tools. We are committed to providing top-notch products at reasonable prices to meet your needs. We appreciate your support and look forward to serving you again in the future!”
"Was charged for the route package protection after I un-checked the box. When I called to get refunded I was informed that if there was any theft or damage I would not be covered and the route package protection was my only insurance. I shouldn't have to pay for the shipping companies poor and or incompetent service."
“We're sorry to hear about the issues you experienced with the route package protection charges. We understand your frustration and will look into this situation more to make sure that we have a better shopping experience for all our customers. Thank you for bringing this to our attention.”
"Tried 4 times to log on password 0"
“I'm sorry to hear about the trouble you experienced with logging in to our website. Have you tried clearing your browser's cache and cookies or using a different web browser? You can also save your password with a password manager or within the browser. If you continue to have trouble, please reach out to our customer support team for further assistance.”
"Learned of your site from Hvacr Videos and found that you had the tools I was looking for at a reasonable price. "
"I shopped areound on the web and found the best deals here!"
"Never got asked for the discount code and proceeded right to the payment"
“We've sent you a message and look forward to hearing back from you. ”
"Look forward to learning. Thank you"
"Quickly able to place order and⁹ free shopping for over 100.x"
A rep from TruTechTools.com, MichaelTruTech, has responded:
“Thank you for your review! We appreciate your order, and we look forward to serving you again in the future.
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