"They had the product I wanted with a better price than anywhere else and had a promotion going that sweetened the deal even more "
"Every time I order a tool for work its either before date or right on time and I love it!"
“Thank you for your review! We appreciate your business.”
"Your website was very unappealing with navigation "
“Thank you for your review and we've followed up with a message to get some more details on how we can improve.”
"Ordering process was very good!"
“Thank you for your review! We appreciate your business.”
"Quick and easy, Had exactly what I was looking for."
“Thank you for your review! We appreciate your business.”
"Was referred by a user on HVAC Know It All and was not disappointed "
“Thank you for your review! We appreciate your business.”
"I needed a 4ft x 1 ft testo flow hood accessory, and once again Tru-tech comes through. We love your blue hoses, and we love you fulfilling this order right at Crhistmas."
“Thank you for your review! We appreciate your business.”
"So easy and happy with the process can't wait to use it on the field "
“Thank you for your review! We appreciate your business.”
"The best, quick and easy transaction. What more can you ask for ?"
“Thank you for your review! We appreciate your business.”
"Quick easy ordering thanks for making shopping easy"
“Thank you for your order! We appreciate your business.”
"Ive emailed into customer service over a week ago with an order number just asking for an update but never received a response. The item was on backorder, but even a reply of " i have no idea" would have worked. Communication is huge, so truly will just factory order this stuff from my supply houses from now on because they respond every time. Discount codes for certain percentages don't actually take off the full amount depending on the tools you want which can be confusing.
So for the Update. I left everything else above the same. just changed from 4 stars to 5. Here’s why the 5 star. right after i left the review i received a phone call answering all my question and the rep who spoke to me said he dropped the ball on returning my email. always explained the discount and that was a misunderstanding on my part. So simply I got great tools at a good price with great customer service. I’m human i know people can forget sometimes or loose track of an email. the follow up call and the character of that employee goes along way with me. “sorry don’t remember name from this morning”"
“Thank you for taking our call today to address the items in your review and we hope to have you back on the website soon. ”
"Easy to find the tools, brands, and information as well as helpful reviews to make better choices. Options between brands and prices are top notch, and TTT always stays on top of what’s new and helpful to techs in the field!"
“Thank you for your review! We appreciate your business.”
"very well laid out website, and must of all my order comes to the right address..........for me very important.."
“Thank you for your review! We appreciate your business.”
"completing this order was fast and easy. writing the review takes longer."
"This company has amazing service and I’m thankful for the service "
“Thank you for your review! We appreciate your business.”
A rep from TruTechTools.com, MichaelTruTech, has responded:
“Thank you for your review! We appreciate your business.”