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Product & services pricing
4.66/5
Chance of future purchase:
4.71/5
Shipping & packaging:
0.00/5
Customer service:
4.76/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-10-17

Great prices for the quality of the product

"I ordered a micron gauge and flaring tool. I compared prices to other hvac sites and TruTech was considerably less expensive. This is my first purchase, but will not be my last. "

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Rep reply posted 2023-10-19
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
3/5

2023-10-18

Support via text it doesn’t work, checkout process confusing

"I created an account, added product to cart, tried to check out, PayPal popped up, completed my end, but system wouldn’t complete order. Tried twice, then went back to view mt account. My probe number wasn’t entered so I entered it and completed purchase successfully. "

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Verified
5/5

2023-10-17

Great Pricing

"easy options, paid out easily"


Rep reply posted 2023-10-19
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-10-17

Really cool

"Easy experience, makes learning fun."


Rep reply posted 2023-10-19
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
3/5

2023-10-16

"I submitted my email and was never given my 5% off"

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Verified
5/5

2023-10-15

new to tool tech

"so far ok easy online shopping we'll see if I get it when they say I will Shipping a bit confusing when the quickest way to get it is the least expensive "

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Verified
5/5

2023-10-15

HVAC TECH TOOLS

"Yes, the store provide a lot of technical support with properly train sales. People and also has good qualify New advance tools for any type of industry mainly for HVAC. "

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Rep reply posted 2023-10-19
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
3/5

2023-10-15

Sub par returns

"I purchased a very expensive recovery hose and i had accidentally ordered the wrong size fitting on 1 end. They said I had to pay for shipping to return it. And overall the return process is no where as easy as Amazon or some other retailers. I ended up keeping the hose that I can’t even use because it was such a pain. And I didn’t want to pay 14$ to send it back. I wish the retailer looked at this as the cost of doing business and keeping a repeat customer happy. Because of this I will rarely use this retailer and I would prefer one with a easier return process that would not charge me "

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Verified
5/5

2023-10-13

Easy Peasy

"Good products and a good web site."


Rep reply posted 2023-10-13
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-10-13

Always a pleasure

"Trutech has helped me build my business so I'm happy to do the same."

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Rep reply posted 2023-10-13
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your order! We appreciate your business.”


Verified
5/5

2023-10-13

"Good, I am glad that you have the part I needed."

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Rep reply posted 2023-10-13
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your order! We appreciate your business.”


Verified
5/5

2023-10-12

Great Selection of quality tools

"Was able to to order exactly the items needed and in stock for fast shipment. "


Rep reply posted 2023-10-13
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-10-12

Painless

"Straightforward experience."


Rep reply posted 2023-10-13
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your feedback! We appreciate your business.”


Verified
5/5

2023-10-12

Than

"It is as good as it can get with online shopping"

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Rep reply posted 2023-10-13
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”


Verified
5/5

2023-10-11

Effi

"Quick and easy and was able to do it stress free "

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Rep reply posted 2023-10-13
A rep from TruTechTools.com, MichaelTruTech, has responded:

“Thank you for your review! We appreciate your business.”