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Product & services pricing
3.63/5
Chance of future purchase:
3.63/5
Shipping & packaging:
3.34/5
Customer service:
3.60/5
Return/Replacement policy:
3.54/5


Verified
5/5

2020-10-31

Fan drive

"Perfect. Part arrived by quoted date and was installed with no problems."

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Verified
1/5

2020-10-21

Worst experience with online merchant ever

"Worst experience with online merchant ever terrible customer service. Barely accepted a return for an item I ordered that was not even touched. Then wouldn’t give me full refund, stray from here if you can."

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Rep reply posted 2020-10-22
A rep from TruckID.com, AliceCARiD, has responded:

“Dear joserios-3611,

Thank you for sharing your experience with us. We are truly sorry we were not able to satisfy your automotive needs. I issued the full refund on my end. Please allow me to offer you a compensation for this bad experience. Please check your e-mail box and reply me back if you are interested.

If you have any further questions or concerns please reply me back.
Or simply dial order toll free phone number 800-505-3274.
Thank you. Have a good day!

Sincerely,
Consumer Relations Department at CARiD.com.


Verified
5/5

2019-06-18

Awesome

"Absolutely pleased with the product purchased and the customer support"

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