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Customer service:
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Return/Replacement policy:
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Verified
5/5

2024-09-15

Awesome company

"Had our parts to us next day"


Verified
5/5

2024-09-15

Great

"Ordered some Bilstein shocks and everything happened as it should. Will definitely try to due more business with them."


Verified
5/5

2024-09-12

Good selection and service.

"I purchased leaf springs from Trucks, Spring, and u-bolts nuts, as well as nuts and bolts for the leaf spring. Everything arrived in a timely manner and was excellent quality. I needed to speak to a rep from Trucks Spring who is very helpful. Overall, a great experience."


Verified
4/5

2024-09-11

Great Service

"The service was great but it took a little long then expected on the shipping side of things."


Verified
1/5

2024-09-11

Very poor follow up!

"Ordered truck spring which I was told was under warranty! Spring came in and I was told they will not warranty the product due to spring wasn’t made for my truck! No credit was issued for the spring plus the rep from Truck Spring was very rude and not very helpful what so ever. Will never order again from Truck Spring!
Stan S
"


Rep reply posted 2024-09-11
A rep from Truckspring.com, TruckSpringMW, has responded:

“Stanley, the Firestone air spring that you ordered, W02-358-7024, is a small air spring that is designed by Firestone to be used as a shock absorber in semi-trucks to reduce the impact of vibrations and shocks on the driver's cabin. These air springs are not designed to support the weight on the rear of a pickup truck. We have the warranty information on all our Firestone air spring pages on our website that states Firestone does not provide warranty claims for air springs that are used in applications that the springs were not designed to be used in. The W02-358-7024 has a low weight rating, under 500 lbs. and is specifically designed for semi-truck driver seats and cabs. Air springs for S-10 trucks typically require 1,500-2,000 lbs. weight ratings. Our return policy accepts new products for 90 days after purchase. Unfortunately, they will not provide a warranty claim for the W02-358-7024 air spring installed on an S-10 pickup truck. If you have any questions, feel free to contact us at 800-358-4751. Best Regards.


Verified
5/5

2024-09-08

Order follow up by phone call

"Placed order online and received a follow up phone call prior to shipping.
Excellent customer service by Nicole.
Thanks
"


Verified
5/5

2024-09-07

pneumatic inflator switch

"good advice and good sevice"


Verified
5/5

2024-09-07

Easy answer Fast

"Ordered on-line with ease. Fast shipping! Appears to be quality products..Only time will tell if the parts are actually high quality. Insofar as speed and accuracy are concerned this business is customer friendly. "


Verified
5/5

2024-09-05

Courteous

"This was a great experience. Easy, quick, I recieved a phone prior to shipping confirming my address and order. "


Verified
5/5

2024-09-05

My truck spring

"Found what I needed, no hassle, no trouble, Received shipment in a timely manner and satisfied with the results."


Verified
5/5

2024-09-05

Amazing order

"I’m really impressed! I received a call within minutes of my order confirming that I understood my express shipping would be effected by a holiday weekend. Very impressed that they were so on top of things!"


Verified
5/5

2024-09-05

fast ship, right parts

"got my bushings AA++ yea, all good"


Verified
5/5

2024-09-04

Wrong part

"The bracket I bought to mount pump so no drilling would be needed didn’t have the right holes to even mount the pump to it couldn’t even use it "


Verified
5/5

2024-09-04

They have what you need

"They actually carried the air bags i needed. Nobody else had them in stock.Great communication and fast shipping. Glad i found them online they will be my go to from now on."


Verified
5/5

2024-09-01

Brian from Sault Sainte Marie, Mi

"Awesome place to deal with and I highly recommend! Friendly service and great prices. My springs and hardware were at my door the next day after ordering . Everything fit perfectly. Thank you Michigan Truck Spring!"