"Haven’t received my entire order at this point. Delayed by a week or more, waiting for remainder of the kit to arrive. Wish I would have received like the original order was placed. No expediting shipment was offered when I called regarding only receiving 1/4 of my order."
"We had a bearing burn up on our camper three days before a long trip out west. I found the parts I needed at Truck spring for a good price and the ability to overnight ship them. They showed up exactly when promised and we were able to get the repairs done in time to leave. Very happy with the entire transaction"
"Price was less than local auto parts stores minus the shipping cost. Got it in a timely manner, looking to have them installed this weekend. "
"Everything fit great. No problems at all. I also accidentally ordered twice and they called me and ask if I meant to. Great customer service. I wish I knew her name again. She needs a raise "
"Great buy fast shipping quick "
"Great experience shopping with this company"
"Always able to get the parts other can't, or won't. Communication is top notch (I know when my parts will be in and when delivered). Could not ask for more. "
"Had the right spring shackles that I was looking for. The shipping was fast and arrived on time. The quality of the materials was excellent too!"
"Ordered parts from them and billing got messed up on my end and instead of cancelling they called to get it fixed"
"Nice. An honest very perfection "
"I called Kevin at tech support in regards to a gap with the supplied gaskets, he instructed me to send photo which I did on 7/26/24. Never heard back... So now I have a $300 sway bar sitting in my garage."
“Lawrence, Kevin works for Hellwig tech support. We will forward him this information and request he contacts you. Best Regards. ”
"Perfect fifth wheel puller for my new trucking job in Seattle with a local produce distributor…the collapsible feature makes it easy to stow away in my backpack. Thanks again!"
"Straight up honest company. I had ordered a red label airbag and didn't know there's different sizes red label airbags and happened to get the wrong size airbag. After calling them they accepted return and refunded me my money. "
"Springs were great communication was awesome "
"it was good except for originally they told me the parts was going to be 269.00 dollars and then when i talked to them the next time it was 398.00 dollars . but i needed the parts so i paid them. not the way i like to do business . "
“Bill,
We apologize if you were told the Timbren kit would be $269.00. Timbren has numerous kits for $269.00, typically they are for 1500 and 2500 series trucks. The 3500 series truck kits are $398.00. Timbren has MAP pricing on these kits of $398.00. Again, we apologize if there was originally confusion on the price for the kit for your 3500 truck. The price of the DR3500 kit is listed on our site and other stores online at $398.00. We will show this to our parts counter team to prevent it from happening again in the future. Thank you for your order. Best Regards. ”
A rep from Truckspring.com, TruckSpringMW, has responded:
“We apologize for the delay. The remainder of your order is in transit with an estimate delivery for Wednesday, August 14 , UPS 1Z4228280391098745. ”