"Online ordering process was easy and pickup was a breeze. Found parking right in front and the salesperson was so helpful in helping me get my purchases into the trunk of my car. All around great experience!"

"Online purchase and delivery to my local store went smoothly. Pickup was quick and easy. All good. Happy customer."

"I am very disappointed as the expectation was the opposite of what was delivered to our home."

"Same response as question 26"

"I love True Value. I wish we had a local store in our community."

"I've always shopped at True Value for many years and my experience has always been GREAT. Don't change a thing."

"We love our local True Value! The employees are friendly, helpful, and knowledgeable. We like to shop local to support our community."

"Poor.. when I told the salesman the product was incorrect he actually said That's what was shipped to us, don't know what else I can do"

"True Value in Coats, NC was great!"

"Customer service was really great at the store."

"Very easy doing business and getting items away from home."

"Not a good experience. Had to try and order twice."

"they were very helpful and knowledgeable people. would shop there more often now!"

"I like True Value because it's very personable."

"Good experience. Product works exactly as required."