"I found what I wanted at a much lower price than the high end hardware store.The delivery was fast and the product arrived in good condition.All in all shopping at True Value is a good experience. Good prices, friendly staff and quick delivery."

"Need better customer service. Via- email or phone"

"Not happy with ship to store policy when item is not what you bought. Store would not send it back. I had to take the item even though I didn't want it."

"That the online customer service people get their act together. I most likely will never order online from true value, again. You all lack the knowledge of communication. I messaged ypu all myself and have yet to get any response. I love the store, but not the web ordering experience.I had to physically go to the store, not even being sure they ever got my order.It was not even specially boxed and labeled as being my order. It looked like they had already placed it on the shelf."

"You wouldn't want to share and post my review..."

"The people at our True Value are the best people. They are very helpful and knowledgeable. The store has great products as well. I have never had a bad experience with True Value. It is a locally own store and I go out of my way to purchase from them. Again - every person in our store has been super helpful and friendly. Thanks"

"You have the very easy way to help your customer place their order online."

"The best part of the experience was with the local store. I ordered a Weber grill, which was delivered to the store. I already knew the store would assemble it for free. When I called the store to arrange that, they told me they could assemble and deliver it the next day. Delivery of the new grill and takeaway of the old grill went exactly as promised. They were punctual and careful, and showed me how to turn the grill on and off. Excellent service from the Tue Value in Arlington, VA!"

"They are freindly, fast & most always have the item I need in stock !!! In store pick up is an breeze !!!"

"True Value in Winsted is an awesome place to shop. Very helpful and accomodating."

"My experience was one of being well treated and appreciated at Fort Dobbs Hardware in Statesville, NC. They are always friendly and helpful. I appreciate having them in our town."

"I would visit the website again."

"I'm a very satisfied customer."

"This survey is way to long!!!!!!!!!!!!!!!!"

"Akers True Value is the BEST!"