ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies
TryAndBuyLens.com

60 reviews
4.90 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


5/5

2013-05-31

"Love their service. They are economical, fast and reliable.

Enjoying my shots through their lenses.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-03-28

"I had a great experience renting a Canon macro lens that I needed for a photoshoot from tryandbuylens.com. I requested to have the shipment delayed since I did not need the lens until the following week. They emailed me back to advise me that a snow storm was on its way and that they would ship the lens early to make sure that I get it on time. I was also advised that even if I receive the lens early, that my rental period will not start until my requested start date. Sure enough the snow storm hit the area, but received the package just in time. What great customer service!
I found the company to have the cheapest rental, insurance and shipping rates. So affordable that I decided to extend my rental for an extra week. I just emailed them with the request and they got back to me right away, charged my cc for the extra week with no issues. I had such a great experience renting from this company, I'll definitely be back for more rentals. I highly recommend them!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-11-07

"Third time using TryandBuyLens.com
Fantastic experiance again!
This is the place to go to rent camera equipment.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2012-11-05

"I rented from this company for the first time this past weekend and I can definitely say it will not be my last! Living in New York, it's very difficult to find availability for renting equipment at such a cheap price, especially when trying to rent something last minute. Try and Buy Lens has the cheapest prices I've ever seen, especially for a 3 day rental. Their selection is awesome and they have all the toys that I definitely won't be able to afford for a long time! I rented a Canon 70-200mm 2.8 and got some amazing results! I will be going back to them every time I can! Great service! Fast service! Fantastic reliability! Check them out!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-09-12

"I tried this company (local to me) while my lens was in for repair. They were awesome and I can't wait to try another lens. The local pick up was convenient - but I would try them from anywhere! Thanks again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-20

"I just returned the lens that I rented from TryAndBuyLens.com and even though it was hard to part with it, I am happy to know that when I want to rent it again (and I'm sure I will!) that I can do so from a place with great prices and service! I've rented lenses in the past from other online companies and found the cost of the shipping to be quite prohibitive so to be able to get a great lens at a great price and pick it up locally is fantastic! Two very happy thumbs up from this gal! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-04-13

"Picked up the lenses locally and were in great working order. Less expensive than online rental companies, and even less when picked up. Prompt email communication. Will use again.
Thanks!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-03-26

"AWESOME service! A friend of mine who does professional photography told me about them. The lens I was given was like brand new, and seeing I needed it the very next day, being local I was able to meet them to pick up the lens. I will definately use them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-02-07

"Currently on my second rental and am loving this company. Renting is so easy and their responses to your orders are quick. I pick up locally so was able to meet the owners in person. Very very nice people and very good with communication.

Prices are also reasonable. Looks like I may be making them the go-to company for lens rentals.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2012-02-02

"Beautiful equipment...it was like brand new. Staff was professional and personable. I would highly recommend TryAndBuyLens.com to anyone looking for rental photo equipment online.
Shipping costs high but understandable...and worth it.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-11-03

"I've used TryAndBuyLens multiple times. Their customer service is great... I always have a few questions prior to choosing a lens and they have always responded back to me by email quickly. The lens I rent are shipped out quickly and the return is easy as they give you a label and package to just drop off at your local post office (or UPS store if you've paid for faster delivery) Each time I've rented from them the lens (or back up flash) is always in excellent condition. The prices are reasonable. I've seen slightly cheaper on the web, however it wasn't worth the hassle or horrible customer service that doesn't
even compare to TryAndBuyLens. So now, I stick only with them (smile) Will surely rent from them again in the near future!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-08-08

"Great service! They had the lens I was interested in renting available and it shipped very quickly! It arrived in great condition and I was able to take some great photographs. The return process was very easy and the packaging was great. I will definitely be utilizing their service in the future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-06-30

"A new BIG fan of this company! Super helpful at recommending things and giving advice on what is compatible with my camera! Answered emails and orders promptly and very attentive to details! We will definitely be using them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-26

"Second time I've used this service - love it. Super-fast and high quality product."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-05-24

"Customer service has been excellent with TryAndBuyLens; not only they're nice and courteous but have shown to be very professional. They promptly expedited delivery of Nikon lens rental, I've have a great experience with this company and give them 5 stars out of 5. Pleasure to do business with them again."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A