"Evrything is going as foretold. Only wish there were instructions included."
"From the ordering process to the delivery and install process everything was easy."
"Without getting too into the weeds, I was sent a damaged tent. With it being right at the holidays and living alone it took me a few weeks to get it opened so I could see it, and a couple more weeks after that to get it mounted and opened again so pictures could be taken. At this point I was met with snarky emails from “Wea Sabado” regarding the delay in reporting, though they did eventually offer to send replacement fabric for free (versus the $300 they initially tried to charge me). After more snarky **** from Wea I asked for someone else to talk to besides them, and I was given the customer service manager Charlie’s number. After numerous calls and messages it’s been 2 months and still no word, and more continues to break on the tent with no contact from any of their customer service and social media employees. At this point I’m $1,000 into a tent that doesn’t have a mosquito net or weather cover, and at this rate I expect more to break soon. Incredibly disappointed in this company and I highly advise buying from literally anywhere else. "
"I wanted a little more piece of mind with my rooftop tent and found the security nut set that will let me sleep easy while I leave the tent on until winter. Check out was painless,I only wish I found TuffStuff sooner before I bought my RTT."
"Feels good working with a quality company, with great customer service and fantastic product!"
"Nice website. Very easy checkout. Thank you!"
"I've purchased a RTT, Awning, Awning wall, bed rack and now the telescoping ladder for my tent. Tuff Stuff has been perfect on everything. The tent took just about 6mo to arrive, but just like every other thing affected by COVID - TuffStuff isn't immune to the same hassles. But I'm not upset - customer support has been great, product is quality, shipping time for everything else has been on point. No complaints - 100% recommend "
"just love my Alpha tent, took a while to reach me but the damn virus....tent, excellent, just ordered an awning from these guys, great stuff"
"The chat feature helped tremendously! Quick response time! Helped make the decision for what to purchase much easier!"