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Product & services pricing
2.29/5
Chance of future purchase:
2.92/5
Shipping & packaging:
3.34/5
Customer service:
3.13/5
Return/Replacement policy:
3.75/5

Verified
5/5

2013-03-04

"Thanks to Chris for overnighting the turbo and getting our customer's car back to them a few days earlier than expected. Will definately do business with you again!!!!"

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Verified
5/5

2013-03-02

"Thank you for your product. I had it installed and It seems to be running fine. thanks again."

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Verified
5/5

2013-02-27

"Sir John Lasiter was a very good sales rep, polite and did everything I aksed including faxing an invoice as well as emailing one because I needed it for my expense report. Thats good customer service. I will call Mr. John Lasiter for future orders. "

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Verified
5/5

2013-02-26

"My C16 blew a turbo and the local Cat dealer did not have a replacement but could order a reman for $2400. I found Turbocharger Pros online and ordered the Borg/Warner brand new for less then $1400. The salesman (Lasiter)took my order while I was parked on the side of the road and I had the new turbo overnited to a nearby address. The Turbo came with clear instructions and was easily installed the next morning. Most importantly is how much better the truck runs with the Borg Warner vs the Cat Turbo. It spools up faster and still has 35 psi of boost. I did have to disconnect the waste gate to equal the boost of the Cat turbo. I've since been told that I should have got the Borg/Warner without the wastegate but I am well pleased with the one I have."

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Verified
5/5

2013-02-26

"I have not yet made a purchase from Turbo Charger Pros but keep calling a manager named Chris and this guy has gone out of his way to help me every time I call. If you need a turbo or have turbo questions call and speak to him. Great Service "

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Verified
5/5

2013-02-24

"Henry was very helpful,informative and knowledgeable to my situation. very satisfied.

Follow up : turbo worked great! very happy. sourced gasket kit elsewhere as you were out of stock,but 2 came with the new turbo.only critic was turbo index was off about 5 degrees.
Thanks Bob Thompson
"

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Verified
5/5

2013-02-22

"the part came on time as promised customer service by johnny was excellent. respectfully yours Raymond Thompson"

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Verified
5/5

2013-02-21

" Thanks Ryan:
I made a call and in a short time and after some questions and answers I told Ryan to ship the Turbo Charger to me. The Turbo was sent out the very same day Feb. 16th and I received it the 21st. Again thanks again for the fast servie.
Karl Webb
Des Moines,Ia.
"

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Verified
5/5

2013-02-21

"Transaction was quick, easy, and Chris was very helpful with everything. "

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Verified
5/5

2013-02-11

"Chris did a great job he answered all my questions about the tubro and the installation kit."

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Verified
5/5

2013-02-10

"We are a North Dakota trucking company. I was searching for a better price to replace a Turgo on our Cat C-16 379.

I found your company on the internet. I reached Chris who helped me get the correct turbo and ship the unit to ND #540199.

I was impressed with the quick response. We are a new customer.

Joe Schwab
Oxbow Bend Co.
"

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Verified
5/5

2013-02-10

"Randy, thanks for your great service. It was a pleasure to work with a knowledgable, friendly and courteous representative. You got me the correct turbo for my application and even stayed to ensure it got out the same day. That was awesome. I got my package the next morning and was back to work at noon. Thanks again for great help. Roger Pictou"

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Verified
5/5

2013-02-01

"Thanks Addison for the great service!! I will buy from you again!!"

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Verified
5/5

2013-01-31

"My salesman Ryan was excellent. He was extremely knowledgeable and got me a great deal on my turbo. Will do business again. Thanks!"

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Verified
5/5

2013-01-31

"I'd like to thank Addison for the great service he provided. He was extremely knowledgeable and gave me a great deal. I installed the part today and was able to get my work truck back on the road! "

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