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Product & services pricing
2.29/5
Chance of future purchase:
2.92/5
Shipping & packaging:
3.34/5
Customer service:
3.13/5
Return/Replacement policy:
3.75/5

Verified
5/5

2012-11-26

"After calling around to various parts stores and repair shops, all of which were at least two weeks out to receive the part, I went on-line and found Turbochargerpros. I noticed the next day air promise and decided this would be the best bet. After placing the order I noticed the next day air didn't go through, so I called and spoke with Ryan. He said the order had gone through already, but after a little research said we could probably still make it work. I had hoped to receive the part before Thanksgiving (Thursday) and I did receive it early Wednesday morning, FANTASTIC! The part is installed and my truck is back on the raod and running great! You guys rock!"

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Verified
5/5

2012-11-20

"Turbocharger Pros were excellent in all areas of customer service. Their representative Chris was very knowledgeable regarding their product. Pricing and shipping were excellent. We will definitely do business with them again. "

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Verified
5/5

2012-11-20

"Great job Turbo Charger Pros.... Chris was my sales guy and he was awesome. Great prices and awesome service cant say enough good things about them! 100% recommended to anyone that needs a turbo. "

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Verified
5/5

2012-11-16

"Turbochargers Pros was extremely helpful when my SuperCharger went out recently. The one I had bought from them previously was no longer covered under warranty but they discounted my next purchase anyway. They also offered to give me 3 years free warranty on the new one. In all, I probably saved a thousand dollars from what I would have spent at the dealership."

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Verified
5/5

2012-11-13

"Eric and Bill where extremely helpful! They made sure I had everything I needed."

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Verified
5/5

2012-11-09

"I called to order a part today from Turbocharger Pros and not only did the salesman, Chris speak English but he was well versed about the parts he was selling. Truly a breath of fresh air, would absolutely recommend Turbocharger Pros and Chris to anyone!"

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Verified
5/5

2012-11-08

"first time buying thru turbocharger pros and I'm really satisfited. A+++"

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Verified
5/5

2012-10-22

"Scott did a great job of accurately describing and listing the part I needed I received it fast and in new condition as promised overall I was very pleased with this company!"

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Verified
5/5

2012-10-19

"I had a really easy time with my telephone purchase from Turbocharger Pros. The operator, Chris Patton, was courteous and very helpful. He provided extra information that should make my turbo replacement easier. I'm looking forward to receiving it and getting my FXT going again. Thanks to Turbocharger Pros."

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Verified
5/5

2012-10-18

"Ryan is a true true professional! He answered all my questions. I bought a new turbo for my 06' Jetta TDI. My turbo arrived 36 hours SOONER than what Ryan had indicated!! Turbocharger Pros are all about 100% customer satifaction, I have experienced this first hand. I searched many sources. They have earned my future business! Thank You!"

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Verified
5/5

2012-10-17

"i was searching online to purchase a turbo for my saab 9-5 and came across your website.
While i was trying to decide on which unit to order, i picked up the phone and called to get a little bit more info.. and let me tell you the customer service guy ( Henry )not only he was very polite and helpful but he helped me place the order and get that unit out to me right away.
I will make sure to give you guys a call next time i need something for my car.
Thanks again!

Radu
"

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Verified
5/5

2012-10-09

"Eric did a great job of answering all my questions. I rarely order things on line and he helped me through the process. He was very knowledgeable.

Dave
"

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Verified
5/5

2012-10-08

"Chris was very knowledgeable about the different product lines and offered great suggestions. He answered all of my questions and took care of my order in a very efficient and professional manner."

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Verified
5/5

2012-10-07

"Awesome customer service. I ordered a remanufactured turbo for my 2005 Volvo XC90. When it was discovered they had no more in stock. Customer service representative, JR, called me to let me know but then did everything he could to provide me an alternative product at minimal inconvenience to me. I later had to call to expedite my order. JR again worked his magic and had the product in my hands the next day; BTW did I say I live in Hawaii. Now that is a feat I can appreciate. Customer service like this is lacking in this day and age and I found JRs attention and appreciation of me as a customer very refreshing.

Thank You JR.
"

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Verified
5/5

2012-10-04

"Thank you Chris for helping me with the decision making process involved in choosing the right turbocharger for my Saab convertible. You made it much easier for me to make the best decision for my car's specific need. Although I hope not to have to revisit such a costly part replacement in the future, I will certainly recommend you and Turbocharger Pros to my fellow "Saab.net" members, and I am confident that you will service their needs as professionally as you did mine! Best regards, Stephanie Williams, Robbinsville, NC"

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