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Product & services pricing
2.29/5
Chance of future purchase:
2.92/5
Shipping & packaging:
3.34/5
Customer service:
3.13/5
Return/Replacement policy:
3.75/5

Verified
5/5

2012-08-06

"Thanks Henry,for all your super help & kindness really appreicate your fast help.you have a super day.
TURBOCHARGER PROS..WAS AWESOME ...
"

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Verified
5/5

2012-08-06

"Representative knowledgeable and efficent, part shipped in a timely manner, packaging was excellent. Recommend Turbocharger Pros, Thanks"

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Verified
5/5

2012-08-02

"Excellent, these guys are great, saved myself and my customer alot of money, fast shipping, superb customer service. I will defintely use them for any turbo needs I have in the future.
Sincerely,
Dennis Trumbour
ASE Certified Technician
"

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Verified
5/5

2012-08-01

"GREAT COMPANY... EXCELLENT SERVICE. WILL BUY FROM AGAIN!!"

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Verified
5/5

2012-08-01

"Outstanding quality turbocharger. Easy to use web site. Install kit came with all necessary seals and gaskets. They made the core return easy with a $12 pre-paid UPS label. I only wish that the install kit either came with new exhaust studs or stated in big bold letters that they are needed. There is no way the old ones are coming out and if you didn't think of it ahead of time you are half way into the job and nice and dirty when you realize you need to take a trip to the local automotive store to purchase some. Will definitely use them again."

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Verified
5/5

2012-07-24

"experience was wonderful. far exceding my expectations. when they didn't have the reman.turbo I ordered they immediately supplied me with a new turbo at the same cost. great company to do business with. Peter A."

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Verified
5/5

2012-07-23

"TCP staff very helpful finding the correct part. Unit shipped the same day, received in good order and worked as advertised.
Will buy from them again!
"

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Verified
5/5

2012-07-22

"Get store...They are friendly and very helpful. Got order out right away and on time. Will definetly recommend to others and will go to them for other needs. Thanks Turbocharger Pros...Great Job!!!!"

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Verified
5/5

2012-07-18

"A+. Very helpful and friendly staff on telephone. "

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Verified
5/5

2012-07-18

"Shipped exactly when they said direct to my mechanic. Mechanic said it was a quality part and all the installation items they needed were included."

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Verified
5/5

2012-07-17

"The Turbocharger arrived on schedule and I installed it without incident. The car (my 2003 SAAB) is back on the road and running better than ever. Thank you for your for all of your help and I will gladly recommend Turbocharger Pros to any of my friends. "

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Verified
5/5

2012-07-13

"I think turbocharger pros provide an awesome service, fast shipping, and extremely fair pricing(some of the best pricing I could find on the Internet)"

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Verified
5/5

2012-07-10

"I was VERY pleased to find Turbocharger Pros for my second turbo needed of my PT Cruiser. The first turbo replacement I had was from a shop and that guys charged means my pops an arm and a leg for a rebuilt turbo with a 6 month warranty. Needless to say, my turbo only lasted 6 months. This time around I told my pops that I am going to do some research and find a good price turbo and purchase it myself and just pay to have a mechanic put it in. That way I know what I am getting. Low and behold, I found turbo charger pros! I bought a brand new turbo for a great price with a 1 year warranty, no shipping cost, and I got it the next day! My new mechanic was so impressed that he took your info down and will be shopping from you from now on:) Happy! "

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Verified
5/5

2012-07-04

"I am from Milwaukee, Wisconsin. My experience with the sales and customer service department at Turbocharger Pros was not a very pleasant one, to put it mildly. I purchased a new turbocharger for a 2001 XC70 wagon on June 19, 2012 from an over the phone sales associate. After giving the sales person the exact vehicle information and part information from the unit being replace, I received a new turbocharger that was the wrong unit. After calling Turbocharger Pros at around 8:35AM on the morning of July 2, 2012, to explain that the unit sent to me did not have the same two cooler lines position ports on the new unit that was on the unit removed from volvo wagon. I questioned whether the wrong unit was sent to me or did the unit need to be modified to match the cooler line configuration of the removed turbocharger. The response of the Turbocharber Pros representative was that it was the correct unit and that I needed to remove a metal plug on the turbocharger inlet port to modify the unit. Latter that day I resumed work on the Volvo only to compare the new and old units once again and felt stronly that I was sent the wrong part. At around 5:05PM that day I placed another call to Turbocharger Pros only to speak with a representative. When I gave the sales person a description of the problem and gave part numbers and VIN numbers (once again) from the vehicle being repaired it was determined that I indeed was sent the wrong part and that the only actual replacement unit for the 2001 volvo was a remanufactured unit and not a new unit. In addition I was told initially that the replacement unit would not be an even exchange given that the new unit sent was $525.00 and the rebuilt replacement was $ 795.00 with a $50.00 discount. Disturbed at this point I indicated that I would have to get back with him because I was going to look for another turbocharger that was close in cost to what I had paid initially. After waiting, the representative returned to the phone to tell me that a return label would be sent to me via email. The next day, July 3, 2012, I receive a call from Jim at Turbocharger Pros who proceeded to explain that he had reviewed notes from the previous activity with the sales representative from the evening before, and was apologetic for the mishap with the wrong part being shipped and how things were handled. He also expressed regrets that other people were not involved to help facilitate resolution of the matter. I next listen to Jim offer more regrets - to which I offered no response. The point in writing this lengthy review is to recount for any reader my experience with Turbocharger Pros. In addition, I write this review to say that my inital experience with this company was not what I would have liked concerning customer service. Since that time I have receive a call Eric who apologized for the difficulties that occured and subsequently has helped in bringing resolution to the experiences that unfolded with prior customer care.

Signed

Daniel Fitten
"

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Verified
5/5

2012-06-30

"Been trying to find the supercharger for my oldsmobile never could find it but once i called here i got the help an the part ive been looking for i give them a 5 star an u should call them believe me they got what u want!!!!Call carlos he is good help"

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