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5/5

2021-07-23

Couldn’t Be Happier

"The turntable I ordered Is absolutely perfect and the customers service has been amazing. Everything I needed was handled quickly and efficiently. I would highly recommend to anyone needing a turntable. "

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1/5

2017-12-30

Watch out. Just find someone else on amazon

"I paid for 2 day delivery directly through their online site but this outfit just sent it ground through Amazon. Yeah they gave me refund on difference in shipping cost, because I pitched a fit, but I really needed the item. Still haven't received it. Not sure how the partial shipping refund makes up for anything.(Of course they owe that money back) But how about royally jacking me around. I would recommend just going to Amazon and finding someone else. Alot of online sellers really don't care one bit about their "customers". I'm sure they get stuff right but ultimately they aren't concerned with abstract concepts like "customer service". Their just taking orders and collecting money and not really concerned with whether the customer actually just maybe needed the item on time, despite the clue provided by the whole "expedited 2 day shipping" transaction. "


Verified
5/5

2012-10-17

"Quick Service. I was looking for a set of headphones and settled for the Grado SR60's. A quick search revealed turntablelab as the best option. I wasn't sure about the shipping and e-mail them a question. I got my reply in no-time at all. After that ordering was a breeze. Order arrived with a couple of days. All the way from the USA to the Netherlands, which I found remarkable. I'm used to waiting for weeks on end for stuff I order internationally. Definitely wanted to leave a review, but couldn't find a place. So I e-mailed again, once again had a reply within hours. I registered at this site just for this review. That has to account for something doesn't it?

I gave 3 stars for the likeliness I'll shop there again, Since I'm not a DJ. But might I need another set of headphones in the future, I will definitely visit TTL.com
"

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Verified
5/5

2012-10-13

"TT LAB is one of the best sites and has awesome customer service. I've been ordering from them for a number of years and they have always been prompt, items come in great condition, and the reps, especially Bret, are overly helpful. REcently I ordered some dj furniture and me not being so adept with tools, messed up the hardware. TTL (Bret) contacted the company and got me what I needed at no charge. They are the best and i happily spend my money on vinyl, dj accessories, and furniture.
They are essential to the dj community. They rock.
(GO BRET!)
Thanks
"

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Verified
5/5

2012-10-10

"Turntable Lab is a great source of hand picked items. From the dj and audiophile equipment to the design and clothing and the music, specially the music, with all the deluxe vinyl editions and rare stuff they carry. I get all the stuff delivered in Mexico, hassle free, not once have I had an issue.

The ttl is good stuff!
"

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Verified
5/5

2012-08-23

"Turntable lab constantly deliver the best and most current selection of modern music on all formats. It's my first stop for vinyl house and disco music. The reviews are accurate and I can trust the buyers to source quality product. Customer service is second to none and Bret has been nothing short of outstanding in every interaction we've ever had.

Proud to be a LabHead

G
"

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Verified
5/5

2011-11-26

"I'm from the Philippines, and it was either hard or expensive to find a pair of Sennheiser HD 25-1 II's here. I was looking for reviews of the product so I bumped into TTL. The product infos were pretty comprehensive and the great thing about them is they ship internationally! I got into a little snag during the payment using a credit card, great thing they accept bank transfers! Once I sent my payment, everything went smooth, even many hours earlier than the ETA.
Oh, and the staff were so friendly!

Thanks Bret!
"

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Verified
5/5

2011-11-23

"Awesome shop with actual DJs and producers giving informed advice instead of big box attitude of selling you whatever they need to get rid of. I have had them actually encourage me to get something less expensive before because I thought that I needed features that through their explanation, I realized that I didn't. I always trust them to be honest and stand behind their products which is why I've been buying from them for 11 years now."

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Verified
5/5

2011-11-23

"I've ordered from this store a lot. The curation of products is really solid and I usually click to buy stuff through their sale emails-which give good discounts. They're the main place I buy equipment and I've bought clothes, a few books and albums. I live in NY so I get the stuff really really quickly...regular shipping and it comes with a day or two. The people have always been really helpful on returns as I've had to do a few times for sizing issues. Its one of my go-to places to find gifts for people."

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Verified
5/5

2011-11-23

"I just got into the turntable scene and was in desperate help of which direction I steer towards to. Came across turntablelab and found a rep who helped me throughout my order, even giving me quality advice over which product would fit me best (unlike other reps who try to squeeze the most out of you). I received my order FAST! Skeptical of how this all seemed to be too good to be true, I googled a few products. Turns out, turntablelab's rates were FAR more cheaper than any online store out there. All in all, I felt better than a customer walking out of a best buy on black friday with the largest tv, I felt like ROYALTY! "

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Verified
5/5

2011-11-23

"Ordered several shirts, some records, and a print. Very quick shipping and poster was shipped in a sturdy double box. Had to exchange two shirts for different size and it was no problem (thanks to Brett). Will definitely order again, especially because you can't find this selection elsewhere."

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Verified
1/5

2011-01-04

"Ordered a product, it wasn't shipped out for days after I ordered it. I paid $21 for FedEx 2-Day Air and it was shipped with FedEx Ground. I also found the product on Amazon for a fraction of the cost.

I recommend checking Amazon and not buying from these guys.
"

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Verified
5/5

2010-12-15

"I most recently purchased a spring jacket from Turntable lab, and I had a normal experience, with no problems. The jacket was very good quality, and I wear it all the time. I have ordered a number of clothing items in the past, and have never had a problem. Overall a good experience with a store that has great selection, and oftentimes good sales."

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Verified
2/5

2010-04-17

"Ordered the Solaris M-audio mic which usually goes for $340. TTL had 1 for $100 less so I ordered it, supposed to be new, unopened box. Well they sold me a floor model. The packaging was old, the case had some wear, (no biggie) but the mic did not work. I'm in the process of returning it now. "

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Verified
1/5

2010-03-25

"It took over a week for Turntable to process my order. I kept calling to confirm my phone number, but they still did not send out my item. After a week, they finally said they were going to ship it out the next day. The next day arrived, and I received no confirmation. I called the day after and they told me the item was out of stock. I received no emails along the way telling me the status of my item. This is a terrible company, I would never order from them again."

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