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Product & services pricing
0.00/5
Chance of future purchase:
4.56/5
Shipping & packaging:
0.00/5
Customer service:
4.86/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-12-09

Go Toyota

"Good and on time great experience "


Verified
4/5

2024-12-09

Good organization

"The employees are helpful and caring
"


Verified
4/5

2024-12-08

Good experience. Item took a little longer than estimated.

"Good experience. Item took a little longer than estimated."


Verified
1/5

2024-12-08

Horrible customer service at the parts department

"I have tried contacting the parts department multiple times without success. After numerous attempts, I finally reached someone, and when I inquired about an update on my order, I was told they were too busy to assist me."


Verified
1/5

2024-12-06

Long delay

"Online it said product will arrive in a week. After I ordered and paid (and a week past) I get an email saying it will be of month before I get my item. They should have said online it was out of stock before I bought it."


Verified
5/5

2024-12-04

Great

"Great job I am so happy with the wheels "


Verified
5/5

2024-12-02

Parts department: excellent service

"Price was the best in the area. Arrived earlier than expected, and when I needed to pick up slightly after closing, the staff opted to wait for me after closing. Friendly, efficient, and priced right. Would highly recommend for any parts needed. Please note the advertised online price can be different than calling or walking in. "


Verified
5/5

2024-12-02

Parts service was wonderful!

"Excellent job at parts service!"


Verified
5/5

2024-12-01

online ordering and in-person process

"The online ordering and in-person process are very easy to manage. Thank you for being available."


Verified
1/5

2024-11-27

Dealing with parts is a nightmare

"Completely unresponsive and pretty much unreachable via phone or email."


Verified
2/5

2024-11-26

Bad customer service

"I have come to this location before and bought car parts. The first time I bought car parts was a good experience. The guy gave me the online price which was very nice. But last time I was there a week ago, I didn’t have a good experience. First, I was standing at the line for a good few 5 minutes while the two women were chitchatting and completely ignored my presence while the guy at the cashier was busy on the computer. After a few minutes the car parts guy helped another woman who was not even in line. I protested to the guy but he claimed that she was first. After helping the woman and another customer and almost 20 minutes, he called me and I told him about the car part but he said that he was not going to give me the online price. I left without buying the car part and complained to the guest services about the whole thing. There are some good people working there so I am still going to come to purchase original parts. But I hope some workers would provide better customer service. "


Verified
5/5

2024-11-25

Great prices

"Great prices, easy ordering and pickup."


Verified
5/5

2024-11-24

Jorge Mendoza knows his stuff

"The techs diagnosed a very tough problem "


Verified
5/5

2024-11-14

Honest and very easy to work with.

"Great experience, would highly recommend to anyone looking for an honest easy to work with dealership."


Verified
5/5

2024-11-08

top notch customer service

"i placed an online part pickup order, and was able to pick it up immediately since i was already in the area. thank you"