ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
4.56/5
Shipping & packaging:
0.00/5
Customer service:
4.86/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-10-20

Great

"It was good and great prices i will be shopping more here"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2022-10-19

You ARE THE

"Very , good experience. I used Caesar in your counter parts dept. to get the correct part #. I’m big on OEM. It was great to find your online system . But Caesar was the clincher. He deserves big props, I’m a thorough customer, he handled it well. Thank you"


Verified
1/5

2022-10-18

Poor service

"We're in there to pick up parts apparently online and in store they no longer match their online pricing so you have to order it through the Web which was extremely inconvenient they said I could also get a military discount on the website and that was completely false as always dealerships are trash are trash and have no idea what they're talking about"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-10-16

Front brake pads and rotors for 2018 Camry SE

"Got good deals with dealership discounts and free shipping. can't beat that. Part representative is very helpful in confirming the matches of products to vehicles. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-10-15

HappyShopper62

"Happy to find at a great price my Toyota parts!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-10-13

tundra

"Toyota product and free shipping - Very happy"


Verified
5/5

2022-10-10

Easy Squeazy

"Was easy to find and purchase on line."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-10-10

Amazing Customer Service

"Jon Tamura was extremely helpful! Thank you for your support. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-10-03

Great Local Dealer

"Was comparing my local dealership against highly recommended ones mentioned on Youtube, most of the prices were very comparable if not slightly cheaper at Tustin. The deciding factor was the FREESHIP coupon offered at checkout and the fact I could use PayPal. Glad to purchase OEM parts from Tustin, looking forward to buying more."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2022-10-01

Good Discount.

"This dealer has very good competitive prices"


Verified
5/5

2022-09-30

No thanks

"No thanks I appreciate you extending the offer though "


Verified
5/5

2022-09-28

Found it quick, great selection, well designed website.

"Found it quick, great selection, well designed website, checkout was easy. Really appreciated the free shipping over $75."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-09-26

Parts at a discount just a click away.

"Easy to use website has Tustin Toyota ahead of other dealers. My Local Toyota Dealer gave me a discount but couldn't Match Tustin's prices."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-09-26

Excellent parts pricing compared to other Orange County dealers

"At best the other dealers in Orange County are at retail for parts, at worst they are charging double retail on parts. I'm happy that Tustin Toyota is encouraging owners to use OEM parts by offering excellent pricing in the parts department. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-09-26

Excellent service and process speed

"Excellent service and process speed with fair parts price."