"They always answer questions and always have good prices!!! "

"very detailed and exellent "

"good service. Toyota's website is easy to use."

"i was thinking of coming to order parts, but counter doesn't match their own online price, for example, LONGO TOYOTA will do it with no question. always best."

"Easy to find and purchase parts and get at a discount."

"You're definitely getting a better deal if you order your parts online!"

" I called several times and didn't get through at all or got through and left a message regarding shipping. The recording said they would call back and it was about an hour before closing. They didn't call back.

Finally, I got Claudia twice. She was great! The first time it went to the same recording, the second time she told me they had left for the day. I told her my question and she connected me to someone super helpful in the parts dept.

In the end, it worked out, but it was super frustrating getting through both trying to negotiate the main Toyota website that I gave up on and getting a a simple answer at Tustin. Had the site said that all parts were shipped to the dealer and they would ship it to me, I wouldn't have needed to talk to anyone. My question of is it quicker to pick up there or have it shipped directly would have been answered. "

"Great Parts Dept customer service. Gerardo helped me with a part & was very very helpful & kind. Great asset to the team. Definite repeat customer here."

"Great customer service, fair price "

"This dealer has a great deal on parts."

"Simple easy and very efficiently purchase "

"Haven't received or picked up the parts yet so don't know what to say just yet."

"I will tell you when I receive the parts."

"Excellent customer service - you get what you are looking for."

"Always receive best prices and fast turnaround at Tustin Toyota Parts"