"Not friendly reps at dealer."
"Quick response over the phone to confirm price and availability. Sales tech knew exactly the parts i needed. Nice to get to talk to someone with proper knowledge of there products."
"I have searched all around and they have the most affordable prices and I’m thankful I was able to buy genuine Toyota products."
"As long as you know the VIN, the website provides the correct parts for your Toyota vehicle very easily!"
"It was easy to order my parts online however I've not received my parts yet nor have I received an email saying that they've been shipped so I can give a better review after I receive the parts"
"I needed a hard to find part and wanted OEM. Tustin Toyota online parts ordering was easy to use and effective. The parts department at the dealer store was even better. They were very helpful and extremely courteous. "
"I ordered Body Side Moldings for my RAV4 2021. They had the best price, my items came at exact color i needed. The items were very well packaged and they arrived, intact. I just ordered my all weather liners from them, too. Excellent service and with the best prices. Thank You, Toyota Tustin."
"Received the part, the packaging was ripped and parts were missing. "
"Awesome! Able to enter VIN to confirm exact part compatibiity after selection and before checking out shopping cart, is the best feature on online part order. As for pricing, THANK YOU! Best pricing! I've done comparison shopping with other local Toyota Dealers. Tustin Toyota the Best pricing. I high recommend Tustin for ordering parts. I love the option of picking up parts at will call at Tustin. Peace of mind that I receive my merchandise order. Thank You!"
"They have reasonable prices. "
"I live in Orange but always use tustintoyota.com. AVOID TOYOTA OF ORANGE!!"
"Called a Toyota dealership in Costa Mesa, they lost a customer for their lack of customer relation skills and rudeness. Called Tustin and spoke to John in Parts. He was very helpful, very polite and went out of his way to make sure I was getting the correct parts for my vehicle. He won my business and I will be going there from now on for all future purchases, services and parts. Thanks John!"
"easy to use website to order accessories and parts for my RAV4 Prime."
"There is long time nobody answered on Parts service phone."
"I ordered parts for my2008 Prius one month ago. The parts never arrived.
I now found out that my order was cancelled and I was not notified.
Not a good way to do business."