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Product & services pricing
0.00/5
Chance of future purchase:
4.56/5
Shipping & packaging:
0.00/5
Customer service:
4.86/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-02-19

Battery for Camry

"Excellent service at good price."


Verified
5/5

2021-02-17

RAV4

"Excellent deals at Toyota tustin"


Verified
2/5

2021-02-16

Hard to find

"Even though they explained there were two dealers, the office itself was confusing to find and no one and no signs to find. The office where stuff was picked from didn’t have an appealing presentation... not what I was looking for there people spend thousands of dollars in their vehicles & parts. "


Verified
5/5

2021-02-15

Awesome!!!!!

"The whole experience was painless and smooth, ver easy
Thank you!!!
"


Verified
4/5

2021-02-15

Catlytic converter

"Haven't received my parts yet but they called to tell me based on my VIN the part I need was $100 less."


Verified
5/5

2021-02-12

Great Staff, Great product

"Staff was very knowledgeable and courteous. Item worked out great."


Verified
1/5

2021-02-08

Triple Check your will call order!

"I had to double and triple check my will call order. I was missing two gaskets. The valve cover and plenum. "


Verified
5/5

2021-02-06

Gas tank cap

"As described, good product."


Verified
4/5

2021-02-05

Factory Toyota Parts Have the Vitamins and Minerals my 97 4Runner Needs.

"Ordering parts through the website is a snap. In-Store pickup is painless and easy. I love to learn about my Dr. Nancy: 97 4Runner - 2wd - 2.7L, - and the staff at Tustin Toyota are understanding and helpful. I'm looking forward to a long and bright future of quality parts for keeping Dr. Nancy healthy and running in tip-top shape. The reason I gave a 4 Star rating is because there is always room for improvement. I never give a 5 Star rating unless the parts are brought over to my house with beers (or Sake) and I get assistance with installation and maintenance procedures... So a 5 Star rating is humanly possible.... My address is the same as my shipping address- Thank You Toyota"


Verified
1/5

2021-02-05

Service staff

"When I visit you the other day, regarding the valance panel installation ,
Service staff response was so bad.
I’ll never go again.
"


Verified
2/5

2021-02-01

Long wait, cancel the order without email back the correct product

"they tried to force me to come to the dealer and sell at a double price."


Verified
1/5

2021-02-01

Cancelled my order

"They cancelled my order with reason of invalid account number but credit card showed that a charged was placed and got credited. I called to provide credit number and they want me to place the order again online. "


Verified
5/5

2021-02-01

Awesome Wheels

"Ordered (4) wheels for my Tacoma online from Tustin Toyota. Two days later they were ready for me at will call. Salesperson helped my load them in the back of my truck and I was on my way. Everything was easy."


Verified
5/5

2021-01-31

Easy online pickup.

"Very convenient. The process is easy and fast with online order. "


Verified
5/5

2021-01-30

Excellent

"This is the third time that I buy items on Tustin Toyota and I’m really satisfied with the service and prices that they have it."