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Product & services pricing
0.00/5
Chance of future purchase:
4.56/5
Shipping & packaging:
0.00/5
Customer service:
4.86/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-05-18

Parts ordered from Tustin Toyota

"All parts I ordered are easy on online . Past , easy to pick up and exactly parts and fitting for my old Toyota 4Runner. I saved a hundred dollars on Corona virus’s season. Thank you "

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Verified
5/5

2020-05-17

Online parts orders

"Through Toyota, so parts are good... Tustin’s online parts seem pretty favorably priced. Service and delivery... no complaints. I go to Tustin online parts every time. "


Verified
5/5

2020-05-16

"Excellent. Quick response. Good price"

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Verified
5/5

2020-05-13

Parts is Parts

"I ordered 6 parts for my 1996 Toyota Tacoma. The Parts section of the Tustin Toyota website works really well to insure the correct parts are being ordered. After the automated system confirmed fitment and my order was placed, a staff member emailed me to do another confirmation of my parts fitment. When my parts arrived they were all packaged very securely and no damage had occurred in shipping. I will defiantly order again next time with Tustin Toyota!"

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Verified
5/5

2020-05-12

Excellent online ordering!

"I ordered and paid for parts on the Tustin Toyota website and found it to be easy to navigate and readily identified my parts!
Check out was fast using my credit card and
Delivery was accurate in their estimated timeframe!
Thank you!
"

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Verified
4/5

2020-05-11

Prompt Delivery to Dealership will-call, but a few surprises

"Parts promptly showed up to the will-call pick-up office. One of the parts I ordered, a TRD performance exhaust, was one continuous piece, so roughly 7.5 ft to 8 ft long, and I struggled to find a way to fit it in the back of a full-size 6.5 ft pickup truck bed. Usually exhaust systems are broken into two or three smaller sections for shipping ease, but this was clearly not the case. They should provide a notice to the buyer of the length of this part as I can guarantee majority of buyers would not be able to fit this into their vehicle to transport. Especially since this was a TRD exhaust for a short-bed tacoma with the 5.5 ft bed. Good luck fitting 7.5 ft of exhaust into that vehicle. The exhaust was also not boxed or packaged besides the tailpipe had some cardboard and packing to protect it, and I thought this was a little strange. "

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Verified
2/5

2020-05-11

Customer Service needs help

"I was returning an item from an online purchase. When I arrived at the will call the employee his desk didn't want to help me and said the employee in charge of that sort of thing was somewhere else on the premises. He said I can wait or come later, I was kinda upset that this employee didn't try to help me what's ever. I sat waiting for about 10 minutes and started to grow impatient. When I got up from sitting the employee decided to call to see where the employee that handles return was. The employee returned about 5 minutes later and handled my return. It is very unfortunate that the original employee didn't just call the employee right when I arrived, this made me feel not important and wasted my time. "

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Verified
5/5

2020-05-11

They are professional

"They follow your orders professionally "

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Verified
5/5

2020-05-08

goor

"knowledgeable about the product and good delivery, answered email questions promptly."

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Verified
5/5

2020-05-06

Fast Delivery

"Great service, easy to order and had product within 2 days. Given the pandemic and shipping delays everywhere, this was great turnaround! Thank you!"

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Verified
5/5

2020-05-03

"Ordered and delivered. Fast, no fuss."

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Verified
5/5

2020-04-30

Great and fast service

"The product I ordered was delivered as promised. "

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Verified
5/5

2020-04-28

Tustin Toyota

"Fast shipping, good prices!"

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Verified
5/5

2020-04-28

Exceptional performance and service

"I am amazed at how quickly front tie bar was processed and delivered. Thank you."

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Verified
5/5

2020-04-20

TRD Skid

"Very fast delivery from time of purchase til receipt. "

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