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Product & services pricing
3.75/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
3.75/5
Return/Replacement policy:
3.75/5

Verified
5/5

2017-01-10

Great product, great service!

"First of all, I have to say that their service is wonderful - it's one of the reasons I chose to order from them rather than the other companies I received quotes from. Amanda was my account manager, and she did such a great job keeping in communication with me, whether by phone or email. She was also patient when it came to waiting for me to flesh out the final design and with us going back and forth with various email proofs. She was always happy to explain things when I had questions and concerns. She seemed to really care about and listen to what the customer wants. As for the product, what we received looks great and is what we expected based on the proofs. We handed them out recently at an event we sponsored, and they were snatched up quickly! We will certainly be ordering from USB Memory Direct again when we need to restock."

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Verified
5/5

2016-12-19

expectations were exceeded

"Easy ordering experience. Our account manager was quick to respond and delivered several proofs to meet all of our miscellaneous requests. Will definitely order from here again. "

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Verified
5/5

2016-12-08

Amazing customer service and amazing product!!

"We are extremely pleased with the flash drives we ordered from USB Memory Direct. They are classy and professional and miles ahead of anything else we saw for that price. We were worried they were going to be cheap looking and flimsy and they are 100% the opposite. A really great product. "

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Verified
5/5

2016-11-14

Fast, Professional and Convenient!

"I was impressed with the great speed, professionalism, client services and options with USB Memory Direct. I needed a three-day turnaround for an upcoming conference. The sales and art department team were efficient and continually checked in regarding mock-up design, which I greatly appreciated. "

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Verified
5/5

2016-11-08

Quick and Professional

"They were very helpful through the whole process. Offering suggestions and giving updates as to order status. I will be using them in the future for jump drive for my tax preparation clients. "

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Verified
5/5

2016-10-31

Couldn't Be Happier!

"I've been using USB Memory Direct to make flash drive business cards for my voice over business for a couple of years now. Prior to that, I'd used two or three other suppliers, but found USB Memory Direct when the last one stopped responding to my emails.

Recently I had the idea to switch from a traditional drive with a very simple logo (which I'm pretty sure any custom USB company could make with ease) to a business card style drive. The drives they sent me look fantastic. I made up a little design for cassette tape look, and the transparency of the cards pulled it together perfectly. I'm thrilled, and I'm certain I'll never be switching providers again.
"

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Verified
5/5

2016-10-26

Great Customer Service

"Amazing service! I really enjoyed working with Marina Daniels. She was very patient with me with all of my needs. The products also came to me in a very organized, professional manner. I'm really happy that I found your company. I will definitely be using you again in the future. "

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Verified
5/5

2016-10-25

USB Memory Direct Delivers

"Even though we were in a bit of a time crunch USB Memory Direct came through with a phenomenal product that will help us deliver our materials to our customers in a professional fashion. The USB drives are great quality and they were even produced with our logos. It was easy to send them the files to be pre-loaded onto the drives - all I have to do is open the box and hand them out!"

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Verified
5/5

2016-10-21

Good quality product, good service

"Quick and friendly responses from our sales rep, Amanda Caraballo. When she wasn't in, her manager stepped in to ensure we still got quick responses. USB Memory Direct offered the best price we could find and had the most benefits (free shipping, no setup fee, preloaded with material, full color logo, inscription on the back, etc.). Great quality product upon arrival. Everything was as expected, including our presentations being preloaded on a certain quantity of our drives and marked as such. Will use again. "

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Verified
5/5

2016-10-18

The custom-shaped flash drives were a huge hit!

"I was searching for a flash drive design that would complement our actual crystal award. USB Memory suggested I let them create a custom shape to match the award. When I received the digital proof the project manager was ecstatic. The awards ceremony took place during our annual Expo in Las Vegas mid-September. The custom-shaped flash drives were a huge hit!

I so much appreciate the efforts of USB Memory in helping us to create a great experience for our 2016 competition winners. I’ll definitely recommend them whenever I can!
"

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5/5

2016-10-18

Lana is AMAZING!

"Very professional, prompt and excellent customer service overall .... made the entire experience a pleasure and I love my new drives!"

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Verified
5/5

2016-09-26

SATISFACTION GUARANTEED!

"Working with USB Memory Direct was a wonderful experience! The entire event - from start to finish - on our order was a very easy process; the staff members made suggestions and gave advice and were very easy to work with, as well as being very professional! We will definitely work with USB Memory Direct again!

We officially placed our order on September 6th ---- the 750 USB Flash Drives we ordered were delivered to our office on September 23rd! Lightning fast turnaround!!!!!
"

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Verified
5/5

2016-09-22

Wonderful Prompt Service and Delivery

"Thank you for your prompt replies and proofs for my USBs. Amanda was fabulous at returning minor tweaks of the proofs and assured me I would receive the product within the time frame needed. Great quality product, I'll be sure to recommend fellow photographers."

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Verified
5/5

2016-09-20

Instant Response with Fast Followup

"USB Memory Direct was extremely fast in responding to me request for a quote and provided easy to follow steps allowing me to see a sample layout literally within the hour. I was quite impressed by their speed and attention to detail in providing my company with a solid great looking product which fit my immediate needs precisely. "

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Verified
5/5

2016-09-06

Marina Daniels Rules!

"This is the 5th year that I've worked with Marina at USBMemory Direct to created USB drives for our trade show media kit. It's always been a pleasure working with her and we always get exactly what we wanted. Thanks Marina!"

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