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Product & services pricing
3.75/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
3.75/5
Return/Replacement policy:
3.75/5

Verified
5/5

2016-08-20

Great Service & Quality!

"USB drives turned out great! Our logo is very clear and the product quality is amazing. Originally when we placed our first order with this company we had a different person. When I contacted them again a year later to place another order I was answered back extremely quick by another person who was going to be handling my account from now on. With other companies we have not had that same kind of great service (usually never even receive an email back), so I was extremely happy about that. Our new account manager also is very enthusiastic and answers emails promptly. We are very pleased overall with the service and the product!"

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Verified
5/5

2016-08-16

Just the best

"Great service, great product, great price. Couldn't be happier."

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Verified
5/5

2016-08-15

Thanks

"From beginning to end, they were helpful, attentive, courteous and delivered exactly as promised, on time.
Thank you so much.
"

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Verified
5/5

2016-08-08

A real partner!

"Nothing but great things to say about our experience with USB Memory Direct. Customer service is way above average. Well done! I am completely satisfied."

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Verified
5/5

2016-07-29

Excellent service

"I am extremely satisfied with the USB's that I received and how great my logo looks on each USB. Amanda was extremely helpful in showing me various options and designs and walked me trough each step in the process so patiently. My order shipped quickly and arrived on time. I appreciate the high commitment they demonstrate to customer service and customer satisfaction. I look forward to future business with them. Highest recommendation!!"

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Verified
5/5

2016-07-26

Beautiful and Professional USBs!

"We are so happy with the USBs that we purchased from USB Memory Direct - they are beautiful and of amazing quality. We worked with Amanda Caraballo on this order and she was so incredibly helpful, which made the whole process super easy and fun. She was always quick to respond and didn't bat an eye when we asked to make changes (like a million times) and was always happy to help us in any way that she could. We are so happy with our custom made USBs and would highly recommend this company and Amanda. "

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Verified
5/5

2016-07-26

Best customer service ever!

"After receiving quotes from several companies I talked to Amanda from USB Memory Direct. It was a no-brainer picking their company. You get your own personal customer service representative!! No more automated systems or having to tell your story over and over if you need to ask somebody a question. Your representative takes care of everything "

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Verified
5/5

2016-07-19

Satisfied!

"We are very satisfied with the quality of the USBs. So far the ones we have used work well. Customer service was fast and very helpful. "

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Verified
5/5

2016-07-14

Amazing experience, highly recommend!

"I am going out of my way to leave a positive review because it was a treat working with these guys (and Lana has been superb). After a tremendous amount of comparison shopping I found that these guys had the best rates. And better yet, their customer service was spectacular. Beyond that, the custom drives I ordered turned out wonderfully. The drives are high quality, never had any issues, and the custom image (an actual picture of a face) look stellar. "

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Verified
5/5

2016-06-24

"Lana Burton was a pleasure to work with consistent and thorough."

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Verified
5/5

2016-06-22

Consistent Top Quality Products & Customer Service

"I regularly place orders for USB drives for my department at work through USB Memory Direct, and I am always happy with my experience. The customer service is excellent, the orders are completed in a timely manner and they always have competitive pricing. The USB drives are printed with bright colors and accurate design. I like that the account reps follow through with every step in the ordering process, always keeping me informed about what they product will look like, when it is shipped and when it has arrived. They don't miss a thing! I work with Lana, and she is always so helpful and prompt. Keep up the great work!"

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Verified
5/5

2016-06-21

Quick, reliable customer service and wonderful product!

"When I looked into purchasing some wooden flash drives from USB Memory Direct, I wasn't only blown away by their fast customer service, but their prices were fantastic and more reasonable than any other place I looked into. They sent proofs with my company logo on the flash drive to me as well and all of this took place within the hour I first inquired via their website. Super fast! Especially since it's wedding season and we really needed to replenish our flash drives for our clients! :) They shipped them out the next day once we ordered and we received them within 1 week! I would highly recommend their services and we will definitely be purchasing from them again in the future! "

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Verified
5/5

2016-06-17

EXCELLENT CUSTOMER SERVICE

"I had a great experience dealing with USB Memory Direct, Lana was great, she is very knowledgeable and worked with me when I changed colors a few times. I received our flash drives and they match the proof exactly and were delivered on time. I am extremely satisfied with USB Memory Direct and will order from them in the future."

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Verified
5/5

2016-06-08

Awesome Service, Awesome Product

"Amanda from USB direct was polite, helpful, and extremely attentive. The ordering process, submitting our designs, and setting up payment and delivery was organized and effortless. I'll definitely be using this company again. Thanks USB Memory Direct!"

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Verified
5/5

2016-05-26

Nice work & fast

"Everything looks great, fast turnaround & very professional custom service."

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