"I'm a repeat customer! My orders always arrive quickly and always look great. I had a slight issue with an order today, the customer service team reached out immediately and swiftly took care of it! Courteous and professional, can't recommend them enough!"
"Uberprints changed the zip code of my order from Indiana to Virginia because they had never heard of the city i was sending it to in Indiana and assumed i made a mistake. This was a very wrong assumption on their part. This caused my shipment to go to Virginia, where UPS called me and said the address in Virginia didn't exist. UPS agreed to change the zip code back to the original which was on the invoice, but said it would take another 3 days to get. I originally paid for expedited shipping. When i called UBER to ask for my shipping to be refunded, they told me it was an honest mistake on their part and that the city of Winchester was more known in Virginia then Indiana that they would not refund my shipping fee. I haven't received my product yet, so i cant tell you the quality of the product."
"Ordered my shirt Sunday night & received it Tuesday afternoon !! Unbeleiveable fast delivery and AMAZING quality. Wasnt sure what to expect but i'm beyond impressed !! Will forsure order from uberprints again ! "
"I have used this company for over a year now. Their customer service is the best I have ever experienced. They have reasonable prices, great quality of products, and easy to use website. I recommend this company to any and everyone I know. I have used many different companies for printing. I have never worked with a company as great as this one. They also have incredibly fast service too. "
"Uberprints is a great company to use for printing! I ordered custom shirts in a very small quantity with no problems. I had tried several other local places that told me it couldn't be done exactly like I wanted it. Called Uberprints and had no problems! Received perfect shirts in 4 days by FedEx! I will definitely use and recommend them!"
"The T-shirt I designed from uberprints.com is just beautiful. I ordered a Digital Print standard Ladies T-shirt size Large with a picture of the Greek Flag on it and I have to say the design is beautiful. I'm Greek-American and I can't find a decent shirt with the Greek Flag at any of the Greek Stores here in New York. They either have imported garbage or ugly shirts that are not worth a cent. I decided to design my own T-shirt with the Greek Flag on it and the print is beautiful. The T-shirt was a little loose on me but that was a minor problem but after washing and drying the shirt it shrunk a little and now it's perfect. I will design more digital print shirts with uberprints.com and I am very happy with my shirt."
"UberPrints is one of the worst tee shirt printing sites I have used, and I have used a few. The shirts run way too small. Since I wear a medium in regular shirts, I ordered an XL in one of the slim shirts. As an elementary art teacher, I love to wear tees with my students work on it. The shirt I received from UberPrints was so small, like a child's shirt, that it was inappropriate for me to wear in public. It clung tighter than a swimsuit. Since they have a money back guarantee, I called them to return the shirt and get a new one in an appropriate size. They refused to honor the guarantee deal and said I should have looked at the size chart. Lousy customer service, poor product and technical issues too. I will not be using them again, and I do not recommend anyone else using them either. There are other more size-accurate, great product and tech savvy online shops out there. I would avoid UberPrints."
"TL;DR good for small digital print orders. Not so good for larger orders.
I want so badly to like uberprints.com, but I've had really mixed experiences. When everything goes smoothly, they're AMAZING with literally everything - answering questions, keeping me updated, etc. However, the moment I had an issue with a large screen printing order, all courtesy went out the window. I can tell that they try to provide good customer service, but I can tell by the attitude I get that customer service reps probably have low job satisfaction. The rep ended up comping my expedited shipping (for which I can't thank her enough), but not before a REALLY frustrating (for both of us) back-and-forth.
Problems mostly arise because uberprints.com focuses on marketing first and foremost, and not so much the actual shirt printing (almost all of it is outsourced). So there's a lot of lag time between processes, and disconnect between uberprints.com and their printers.
On the other hand, user interface of website is very clean and intuitive. One of the best t-shirt designing web apps out there."
"My boyfriend ordered a shirt through them and it looked great so I decided to order one myself. However my post office messed up and never delivered the first package. I emailed uberprints immediately and they were quick to send me another shirt. When I got the shirt I was disappointed. It looked like the writing was faded and was not worth the money I paid for it. Not sure if they made the first shirt better and didn't care for the second one or if they are just a 50/50 company where half their shirts look nice and half don't. Nothing I can do about this shirt as I needed it within the next few days so I couldn't reorder due to the first shipping problems. "
"I had read many great reviews about the website before deciding whether or not to order from them. I was very nervous, but I ordered two custom hoodies. I made the order on Monday, and received the hoodies on Thursday! The quality is wonderful. The hoodies seem a little too large, but it's a very minor issue. I am overall very satisfied with the website, and I WILL be ordering from them again!"
"UPDATE: Uberprints sourced the items via eBay and is sending me the correct order. While I appreciate their additional service to deliver (at my prompting to source via Amazon or eBay), it was such an ordeal. I hope that the order is complete and accurate when I receive it…The experience has certainly left a bad taste that I may not use or recommend this service.
Such a bad experience. They have products available on their site and I ordered 14 items that match for a 50th Anniversary celebration, including 4 white dresses for the granddaughters. First Uberprints called to tell me they only have the dresses in smaller sizes. I accepted the different sizes hoping they would fit. A few hours later, they called and said they only had 3 of the dresses. The next morning, they called to tell me they have ZERO!! Their competition and other vendors have the items in stock. I told them to source the dresses elsewhere and send me my order. I am still waiting for resolution…."
"these politically correct pansys cancelled my order because it would "offend" some people ... there were no curse words no sexual pics or words but because it doesn't agree with their left wing liberal ideas they cancelled it ... I hope you fall to the economy that you are agreeing with ... let me know when the bankruptcy aution is I could use a new desk"
"I recently decided to expand my side painting business into a legitimate large scale operation. So of course I needed some new killer apparel! I'm a tall, more slender guy so I was looking for an apparel printing company that offered slim fit options. I spent a lot of time reviewing the size charts for each shirt and decided that the American Apparel Tri-Blend T-shirt would be a perfect fit.
So I uploaded a great design (the design tool was incredibly easy by the way) and ordered the shirts. They arrived at my door in less than 2 days and I was excited to try them on! The design as printed so flawlessly and looked great! Unfortunately, the sizing of the shirt seemed really off. I followed the sizing chart directions for measurement and determined that the width was spot on, but the length was nearly 2 inches shorter than described.
I promptly called Uber Prints customer service department and spoke with a wonderful service agent named Rochelle. At first she offered to send me a UPS prepaid slip to ship the shirts back to determine if the dimensions were, in fact, flawed. I was fine with that and awaited the email with the slip.
About 10 minutes later, Rochelle called me back and said that since I was a first-time customer and it was only 2 shirts, Uber Prints would offer to reprint the shirts for free and send them my way. I was thrilled with this service. Rochelle even told me that if I was looking for a slimmer shirt, I should take a look at the American Apparel 50/50 crew neck. I took a look and realized this was a much better option. I tweaked my design a bit due to the color change between shirt styles and Rochelle placed the order for me for free.
I look forward to receiving the new shirts and if they fit well, I'm sure I'll be back with more of a bulk order for my crew and myself."
"Uberprints is awesome! Great products. Fast Service
Ok, so I designed my own t-shirt and ordered it on Christmas Eve night, so I knew it wouldn't arrive on christmas day. The shipping was normal (not expedited) and the package was estimated to arrive within 9 days (1-3 days for actually making it and 2-6 for shipping).
Don't forget this order was made on the night of Christmas Eve….
The package arrived the day after Christmas, and it was exactly how I ordered it, no mess ups or issues!
Uberprints is a great company, and you won't be disappointed!!"
"Just got my band shirts in, have to say I'm very impressed. Ordered at 7:28 on Saturday and it had shipped by 2:00 that same day. You can't get service like that anywhere else. Only slight problem was, I guess we measure the wife wrong as her shirt came in kinda big but not a huge deal, hoping it shrinks alittle.
If have ordered custom shirts from other places that were a bit cheaper, took twice as long to arrive and looked half as good. Will be using UberPrints from now on.
Overall give UberPrints a solid 4 out of 5. Think $30 with shipping is a bit much for a digital print shirt(screen print I can understand) but aside from price everything else was outstanding."
"I really loved the design! However, I went by the size chart on the website and when I got the shirt it is extremely snug for a tshirt. I think the actual shirt runs small because I usually wear a small t-shirt. "