"I ordered a set of four Berkline chairs. Roman at UHE was very fast at responding to e-mails (even late at night). He made the process a breeze. The order even arrived a couple of weeks early! "
"I just bought 6 Berkline 45003 with the AVS Powerbuy. I was told that it would take 30 days to recieve them, which was fine since I am still working on my room. I recieved a call Thursday Dec 28th from the delivery company trying to schedule a delievery. I thought that there must be some mistake, I call the company and it was not a mistake they had my chairs. I did notice that I was missing one silver cup holder. I was planning on contacting Roman when I noticed I had an email from him in my inbox. It is rare thing these days for a company to follow-up after they have your money. I informed him of the problem and I have a cup holder on the way. I would highly recommend doing business with Roman and I think my brother will buy some chairs now because he likes my chairs so much. "
"Roman is great. Very patient and extremely helpful. Thank you again. I will be talking to you in the future about some more seating for the theater."
"Very satisfied with the transaction from this vendor. Product arrived sooner than expected."
"Very helpful in the ordering process, made suggestions about better combinations of seats that would provide more flexibility."
"Great seller! Ordered two berkline theater seats for a fantastic price and received them extremely quick! Great customer service and good prices."
"I received my Berkline 075's from Roman at Ultimate Home Entertainment on Friday. The chairs arrived in pristine condition, look great and are extremely comfortable. I want to thank Roman for his outstanding customer service. He was a pleasure to deal with from the initial quote to a follow up e-mail for my satisfaction with the product. I would highly recommend you consider Roman and Ultimate Home Entertainment if you are in the market for theater seating. He will give you something that is hard to find in today’s market, good prices combined with exceptional service."
"I purchased a set of Berkline 088’s Home Theater Seats from Ultimate Home Entertainment.
1) Pre-sales: Provided fast advice on what combinations would work in my space.
2) Price – From what local dealer was quoting I’ve saved me thousands of dollars!
3) Delivery – Local dealer quoted 6 to 8 weeks for delivery. I ordered on November 13th and was delivered 11th December!!
I will recommend Roman to others.
"
"I purchased 2 rows of Berkline Seating for my home theater. The experience was great. Roman was great to work with, and he went above and beyond to help me throughout the entire process. His reply time is incredible, and I would recommend him for any of your future home theater or audio video needs."
"I ordered my Berkline 099's from Roman because of the rave reviews for his prices and customer service.
I certainly was not disappointed! One of my chairs arrived with several broken pieces. All it took was an email to Roman and replacement parts were sitting at my door in less than 10 days.
Very prompt response to emails, I couldn't be happier. I wish all people were as easy to work with!"
"I purchased a full set of Berkline Home Theater Seats from Ultimate Home Entertainment. I bought top of the line leather, all the gadgets, etc. When you spend thousands of dollars over the Internet, you really want to go with a great firm. I did a ton of resarch before I made a purchase, and several members of the AVS forum had great things to say about UHE and Roman in particuar. Here are my notes.
1) Price - I took advantage of an AVS Power Buy, and Roman saved me thousands of dollars!
2) Delivery - Everyone quoted 6 to 8 weeks for delivery of this set. I ordered this on November 15th, and ask for a delivery before Christmas. I didn't think that would happen....but it never hurts to ask. I was PUMPED when my entire order came in 2 weeks prior to Christmas and 3 weeks ahead of schedule! Way to GO Roman!!
3) Product Knowledge - There is no one on the Internet that knows more about theater seats than Roman from UHE. He was always a quick email away, and it so difficult to pick out leather color and texture over the net. Roman provided me much guidance here, and my wife and I are so happy with the quality of the furniture.
4) Product - The Berkline Model 90s look awesome, and if you get these. BUY the BUTKICKERS TOO! This is them most noticed upgrade I've ever made to my theater. It's an awesome combo, and you can go wrong with Roman and UHE.
Overall Rating - 10 out of 10.
PS. Would give a higher score if there was one..
Jim Fulford
Jacksonville, Florida
"
"Roman was very helpful over the phone while I asked a lot of questions. My order arrived after 3 weeks. Everything arrived in mint condition! I plan to make more purchases from him."
"Roman was very helpful in choosing which product would fit best in my room. The process was very smooth, no problems at all. Roman is always prompt in returning emails requesting information. i would definitely buy from Roman again. "
"I did some shopping locally and looked around the web for some deals. One was Roman and he came back with a great price. The order was filled and at my house in about 3 wks (the estimate when I ordered was 5 wks). The couple of hours it took to unbox the chairs, carry downstairs and put together(the backs slide on metal arms) was well worth the $500/chair I saved vs. buying locally."
"Roman was extremely helpful and clearly knows the product. You can usually reach him via telophone and always via email. After trying out the Berkline Home Theater Chairs at a local retailer I purchased them from Roman at a significant cost savings. Chairs dropped shipped to my house. No problems."