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Verified
5/5

2007-07-14

"Wow this was a great experience. Great deals on an excellent product. I saved thousands and got the exact same thing. Go with Roman you won't be disappointed."

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Verified
5/5

2007-07-14

"Outstanding customer service
Very pleased with furniture
Great prices
Would definitely buy from Roman again
"

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Verified
5/5

2007-07-10

"Outstanding! I ordered three Berkline chairs, and both the price and service were unbeatable. Roman is great to work with! I would not hesitate to buy from him again, and will be looking to him for future purchases. Tom"

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Verified
5/5

2007-06-21

"How refreshing -- someone who actually cares about customer service. Roman answered my barrage of stupid questions immediately every time. I couldn't be happier with my purchase from Ultimate Home Entertainment.

Oh, and don't bother looking for lower prices. I checked everywhere and couldn't find a better deal.

I hate to sound like a commercial, but with this kind of excellent customer service combined with the best prices around -- what's not to like? I'll not hesitate to buy from them again.
"

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Verified
5/5

2007-06-12

"What a great buying experience. Roman worked with me as I decided what chair configurations would work best in my theater room. Customer Service is exceptional, I was kept in the know during the entire process. Prices are incredible and the theater seats are out of this world. Thanks again Roman!"

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Verified
5/5

2007-06-02

"The ordering process and customer service exceeded expectations for my purchase of home theater seating. Roman was very helpful in deciding what to buy, and he kept me updated on information regarding the build and shipping of the items. I highly recommend this store for any purchases. I would definitely order from this store again. The prices are very competitive and were the lowest I could find."

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Verified
5/5

2007-05-29

"Roman Shenkerman at Ultimate Home Entertainment was great to work with. He has the best prices out there! We are very satisfied with our chairs and would recommend his business."

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Verified
5/5

2007-05-15

"Roman gave a great price and tremendous service! He answered all my questions (including ones not related to the transaction) and scheduled a ship date 3 months out. He followed up and I got the chairs on the exact date promised in flawless condition. One of the best I've dealt with!"

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Verified
5/5

2007-05-09

"I would like to thank Roman for his excellent service. I received my chairs 3 weeks early and couldn't be happier. Everything works perfect as describe, the buttkickers are awesome! So is the power recliner! I am a happy camper, you WILL not regret buying from Roman. Thankyou."

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Verified
5/5

2007-05-08

"Roman was great to work with on my Berkline order. Very quick in responding to questions and proactive in sending out delivery status. He also saved me a ton of money. I will definitely do business with him again."

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Verified
5/5

2007-05-01

"Thank you very much Roman, your customer service and patience is amazing. I appreciate you always answering your phone (I swear you never sleep) and promptly returning my emails. I will be sure to refer you to all my friends and will back for all my AV/HT needs.

Great job,
Chad Norley
"

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Verified
5/5

2007-05-01

"First class operation . From order to delivery. Would HIGHLY recomend purchasing from this seller. Prompt attention to E - mail ( immediate!) Even after the item received seller could not have been better. I will be making future purchases most definately."

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Verified
5/5

2007-04-17

"Few things in life are ever as promised, and even fewer are BETTER than expected. We couldn't be more pleased! Roman was incredibly knowledgeable and patient. He answered all of our questions thoroughly and responded very promptly to email. His suggestions were right on the money (we all love the 45003's with the buttery Grade 4 leather and power recline) and the pricing was unbeatable! The process was smooth and hassle-free. Our home theater chairs even arrived 2 weeks ahead of schedule! Delivery was efficient and polite. If you're in the market for home theater seating, do yourself a favor and just call Roman. "

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Verified
5/5

2007-04-11

"Outstanding experience!!! Roman was extremely thorough, unbelievably responsive, and exceptionally helpful. His recommendations were exactly what I was looking for. I have never had such an outstanding experience with any retailer. I could not be more satisfied!"

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Verified
5/5

2007-04-11

"Quite possibly the best on-line purchasing experience I have ever had. Roman went above and beyond to make me happy. Response times to my questions were amazing as well as his timely updates. The personal attention I received throughout the order process was second to none. His recommendations were spot on; not just a ploy to upsell. Very impressive! I will always be going to Ultimate Home Entertainment first for all my Home Theater needs! My wife and I love the HT that Roman and UHE help make a reality."

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