"These ppl are AMAZING. Great product and OUTSTANDING quality. I really wish we would have found Unclaimed Diamonds sooner. We could've saved so much money. We DEFINITELY will use them from now on."
"I love this place of business. SO professional and great customer service..This is my Permanent place, to buy all my diamonds."
"I've been coming here for years. They always take care of me and clean my jewelry every time I stop by. Good people"
"My husband bought a $3000 ring here 2 years ago, and don’t bother saying I’m not a customer Because it’s in my husbands name anyways so we took the ring to A jewelry store to get it appraised and they told us it was only worth $600 and I said there’s no way that is true I showed them unclaimed diamonds appraisal and they said no way that is correct I said so I took it to six more different jewelry stores and jewelry appraisals after that store and they all said the same thing I am so upset and feel so bad for my husband because he was ripped off from this place . If I could give it zero stars I would.if you Shop here make sure you get A appraisal because this place is a rip off"
"Online ordering was simple and fast.....My merchandise exceeded my expectations....Not to mention I claimed my engagement ring at UNCLAIMED DIAMONDS "
"Good prices friendly environment "
"Great fast reliable and excellent customer service thank you so much. Ring is beautiful "
"Their customer service was above and beyond. The owner even called me personally to fix an issue I had. "
"I recently ordered wrong size ring for my Wife and the customer service I recieved from the staff and their owner was tremendous. So happy I purchased from here."
"Easy, fast and great he loved it "
"It was excellent service!!!"
"My fiance and I purchased rings right before the quarantine shut down, then we were called by Linda that infact the store did shut down. We wern't sure what was happening with our rings. After about 2wks we got a call from Matt who took time and effort to make sure we had possession of our wedding rings! Best customer service experience ever! Panic/anxiety is over!! Covid-19 is not! Be safe! The future Mrs. G.B.Hill"
"My experience was absolutely great. The staff was more than helpful and I left with a confidence and joy I have t felt in years. Thank you so much Ladies and gentleman. I have already recommended y’all to 4 of my friends . "
"Great svcs n quick fitting for sizing "
"I had an amazing experience. The entire process was flawless from beginning to the end. "
"It’s ok I got a ring it was ok "
A rep from Unclaimed Diamonds, unclaimeddiamonds, has responded:
“Greeting Mrs. Brown,
I would certainly like to start out by expressing how much your business means to us regardless of who the purchaser was, you are still considered a valued customer. With limited information about the specific purchase, it would be inappropriate to speculate. Naturally jewelry stores can make offers that fit their needs at the time and unfortunately, we have sometime seen in these instances the practice of demeaning a customer in an attempt to purchase jewelry below market value as well as using the word “appraise” to falsely assign a low value to an item. Customer comfort and satisfaction has been and will remain our mission at Unclaimed Diamonds. As part of providing that trust we explicitly state within our Diamond Guarantee that if an item is appraised independently by a GIA Gemologist is determined to “appraise” for less than the original purchase price a full refund would be issued. I would love to have you reach out to our store and we would be more than happy to answer any further questions you may have.
Sincerely,
”