"These ppl are AMAZING. Great product and OUTSTANDING quality. I really wish we would have found Unclaimed Diamonds sooner. We could've saved so much money. We DEFINITELY will use them from now on."
"Very pleasant people to deal with "
"Great experience once again! "
"These ppl are AMAZING. Great product and OUTSTANDING quality. I really wish we would have found Unclaimed Diamonds sooner. We could've saved so much money. We DEFINITELY will use them from now on."
"The store setting was nice,but the sales lady I had seemed irritated,because I didnt have all my information ready concerning a payment plan.she was able to do the sale,but failed to explain the cost for the ring with a payment plan would be close to $2000,instead of $845 they charged me,until after the sale, .also the ring she sold me is sells for $250 to $300 every where I
had it appraised.will make the payment before 90days,but I got tooken by going there.cant speak for everyone,but I would never go there again or advise anyone to do bussiness with them.
"
"Application process was quick and received ring quickly."
"My husband bought me a new wedding ring for my birthday and I love it!! Great quality!! Great price! "
"Ring was not what it looked lime on line. Will be returning product."
“We are sorry the item you ordered from us did not meet your expectations. We appreciate your feedback. As with all of our jewelry, it would be our pleasure for you to take advantage of our "Hassle Free Return Policy" or simply exchange the item for something more appropriate. Due to differences in monitor settings, the limitations of pixel definitions, and variations in color of natural gemstones, we cannot guarantee that the colors you see on your personal screen are an exact color representation of the product. All colors are approximations of actual colors. Screen images are intended as a guide only and should be regarded as a basis for style and design. Items displayed by UnclaimedDiamonds.com in any medium, or on any website, are representations of the final product.”
"I was recently in with my fiancé and not only did they help find a ring she likes but actually saved me money from my budget lol. Thanks Linda!"
"They work with you all the way, and the quality is great! I will be buying much more items from them. "
"Really appreciate the help"
"I will definitely be shopping with them again and telling all my friends to go to unclaimed diamonds "
"Iam just started an account with them they have a lot of nice things in their "
"Ring is gorgeous. It's just as the description. I love the way it was packaged so no one could tell it was jewelry. it came in several bigger boxes. Love the payment options ."
"It was very easy, customer service person was very helpful. I'm a very satisfied customer.
"
"Received my first choice and was not exactly what I had hoped for. Placed a call to Elliott and within a matter of days- we came up with the exact style and replacement ring. Will always do business with Elliot and his staff in the future!!"
A rep from Unclaimed Diamonds, unclaimeddiamonds, has responded:
“Thank you very much for your feedback as in doing so gives us the opportunity to reflect on policy. Customer service has been and still remains our #1 priority. Integrity and transparency being of utmost importance. We sincerely apologize if your experience was anything less than exceptional.
One of our most popular lease-to-own offers is our 90 day payment option with the advantage of only paying the invoice price as long as paid in full by the 90th day. It is not standard procedure to calculate the total 12 month lease cost while showing a piece of jewelry. We do however ensure that those terms are presented prior to the finalization of any contracts, ultimately offering you the first right of refusal. In addition to which you have five (5) days to cancel your order as part of our customer protection program. We also offer a money back guarantee to any jewelry item that a GIA Graduate Gemologist doesn’t appraise for at least your purchase price. Please feel free to reach out at any time and someone from our management team will be more than happy to address any concerns.
Sincerely,
”