"These ppl are AMAZING. Great product and OUTSTANDING quality. I really wish we would have found Unclaimed Diamonds sooner. We could've saved so much money. We DEFINITELY will use them from now on."
"From start to finish my experience was fantastic and the ring isn’t just beautiful"
"The experience was overall ok but I have only had the ring for two weeks and a stone has come out"
"Brianna was great when dealing with me and my banking issues. I also like the product. You guys have a better selection and affordable items to offer thr public. I bought my wifes wedding ring from here 8 years ago it she is still getting compliments. Thank you"
"I am were please with my experience "
"My husband bought me a " black diamond band" that looked like the picture for one day. It turns out there are only 6 actual black diamonds and some form of filler ink? That washes off immediately. Don't waste your money. "
“Thank you very much for your feedback as we appreciate any information from our customers to help improve our business. We are sorry to hear you were not satisfied with your purchase from us. Please keep in mind that your satisfaction is our number one priority, and we have a 24 hour phone service available to help with any questions or concerns about merchandise. So, a call to us first would have prompted an immediate refund or option for exchange as part of our store policy.
We do also sincerely apologize for any confusion as to what was pictured. The ring ordered was a 0.10ctw black diamond sterling silver band, and we can assure you that it did have that carat weight in black diamonds. But, it was also pictured including a black IP plating to add to the style and design of the ring - making it appear fuller. But, due to differences in monitor settings and the limitations of pixel definitions, screen images are intended as a guide only and should be regarded as a basis for style and design. Items displayed by UnclaimedDiamonds.com in any medium, or on any website, are representations of the final product.”
"They were very helpful and made sure hubby got exactly what I wanted. "
"I did get the ring I wanted however I don't really like the payment arangement they made for me. "
"I have nothing but good things to said my experience is one that I will always remember "
"Very easy to do...great experience "
"I really like my purchase from unclaimed diamonds, I had to do an exchange and that went very well especially the salesperson name Corey he was really helpful to my needs in finding that perfect wedding band for my husband."
"Linda and Elliot were great!! We purchased my wedding band from them. They were knowledgeable and patient, we will be back very soon. This was my 4th item purchased from Unclaimed Diamonds. It will not be my last!!!"
"Customer service was excellent. I wasn't rushed, and the lady who helped me didn't even seem like she was working there. She listened to what I was looking for and presented options. She also took time to look at pictures of what my wife likes in style of rings."
"The staff at unclaimed diamonds are both very professional and helping I'm very thankful for that I would also like to wish each and every last one of them a happy and safe holiday "
"After two years of fighting cancer i thought I deserved a little something. When talking to the amazing staff and explaining my bugget and what I wanted vs what I could afford these amazing people made sure I got the watch I wanted took care of me in every way look forward to doing it again thank you so much .christopher "
"I have been with my girlfriend for 8 years. Neither of us were in good places in life when we met one another, but I knew she was the one for me. We both started focusing on bettering our lives, we went to college, obtained better jobs, and started reaching the goals we wanted. With all the "life repair" I was working on it was hard to save up for a ring she deserved. The options provided by Unclaimed Diamonds gave me the chance to get the ring! Now all I need to do is pop the big question!!"
A rep from Unclaimed Diamonds, unclaimeddiamonds, has responded:
“Every ring purchased from Unclaimed Diamonds comes with a warranty that covers diamond replacement at no charge to the customer. We did try contacting the customer in regards to taking care of the repair. Had the customer contacted us we would have gladly taken care of this issue immediately for them. We take every concern seriously and always do our best to resolve them in a timely manner. ”