"Late response and no Reponse at all. NO refund for the last replacement order. Very disappointed. I will never ever ever buy again even if i was in my Malaysia country."
"haven't gotten my order yet and paid for express shipping :) love to see it "
"Didn’t get what i was supposed to get and they are just disappointing "
"Good and chrap shop with contact lens"
"Super great! Loved how you can get prescription contacts so you can cosplay and even get the eyes right! "
"Terrible. Never received my lenses. Still waiting. "
"i waited for about 4 weeks and they finally came in. i was biting my nails before they got here because i was going to wear them to a convention in early august. they got here and i realized they were the wrong power. i ordered -7.00 and i received -6.00. i can't wear them at all. im trying to return them. and trying to find a good seller who can get me contacts by the end of the month."
"Still haven't received my package and I need it by tomorrow. Hard to get ahold of and if I don't receive them I need my money back!"
"Kinda scary cause my package number was the same as a order in south dakota so really freaked me out but the dates were totally different I would suggest using different numbers for packages due to people with high anxiety not knowing if their order shipped to a different house. "
"June 12th I filled out your support contact form in regards to order #231176, ordered 05.17, shipped 05.23. I said I still didn’t receive the contacts, last shipping update was 05.24, and I wanted a refund because the reason I bought them was for a Hinata cosplay at my birthday party on that day (06.12).
Uniqso Support - 06.14.21:
Hi Dorothy, thank you for your email.
We apologize however we can see that the last tracking for the parcel was at the US FedEx facility on 24 May 2021. We will check this with the shipping company and will update you accordingly.
My Reply - 06.15.21:
I don’t want an update! As of today June 15th (ALMOST A WHOLE MONTH!!!), it still isn’t here, and as I said I bought them for my Hinata cosplay for my birthday party on the 12th!!!! It’s obviously past the 12th and I just looked like a random ninja NOT Hinata… like I said y’all ruined my party, it’s still not here… I WANT A REFUND NOW!!!!!!
Uniqso Support - 06.18.21:
*Sends me an automated email to take a “How was our support” survey*
My reply (to original emails) - 06.18.21:
It is now the 18th and I still haven't heard anything from you guys!!! Is this how you treat customers?!
Uniqso Support:
"
"Not extremely happy with it. One of the contact I received makes my eye really irritated. Been wearing contacts over 20 years and never had any issue like this unless it’s defected."
"Easy to navigate easy to choose is the checkout"
"Very very good shipping I love it !"
"Customer service was very helpful and all the choices of contacts for my cosplay were exceptional."
"If u can see the price it’s fine but when u paid that they change the shipping fee charges"