"Ordering was very easy
Price was about half of what they charge in stores and exactly what I ordered
When called with a question about delivery was able to get thru right away and talked to a real person who was very friendly and answered my question with no problem
Highly recommend
"
"Almost every other seller was significantly higher in price for less product. Many others charging the same price for only 1 plastic key, while I was able to buy 10 from you for a fraction of the cost. Also delivery was timely, not one day Amazon shipping but I didn't need immediate."
"Apparently from information on the UPS tracking, the package was damaged. It did not arrive. No explanation or replacement was initiated by Unoclean
"
"This has to be the best online purchase I have ever had. Product was here in 4 days as stated."
"Great price fast delivery great product "
"Good experience. Thanks"
"Quick turn a round on delivery and great value!"
“Hello,
Thank you for your great review! We're so glad to hear that you were pleased with the quick delivery and the value of your purchase. We truly appreciate your support and hope to serve you again soon!
Thank you,
Unoclean Customer Service”
"On time delivery and I like the equipment"
"Arrived on time, and excellent packaging "
"I do not price compare with UnoClean. I love the speed of shipment and their products. "
"Easy to order, fast shipping and by far the best price anywhere."
"Even though I had to cancel my order. The customer service was really nice. I liked the prices of the products I was looking for also. "
"navigating your website was easy and user friendly."
“Hello,
Thank you so much for your very nice review! We're glad to hear you found our ordering process easy and enjoyed navigating our website. Your feedback really helps us, and we’re so glad we could meet your expectations! Enjoy your purchase, and we can’t wait to serve you again!
Thank you,
Unoclean Customer Service”
"I needed an item in a hurry, so I called the Unoclean customer service to get an exact date for the delivery. Melissa called me back giving an excellent date so that I order the item. The delivery didn’t happen and when I asked them about Erick answered my email saying that the item will take more than 4 days to be delivered. I answered that I didn’t need it in 4 days and he could start with the return process. Erick asked me to reject the delivery, what I did, and now Erick wants to charge me for the restocking fee. When I email him telling that I wouldn’t have to returned the item if the Unoclean Customer service gave me the right information, and that fee was not on me. Erick answered me asking what I was talking about, what mistake their customer service did? So I just wrote a novel to tell him everything he already knows. 7 days trying to get this fixed and counting. "
"I placed a order totaling 145.30 for bathroom soap. They were the wrong size, they were returned in the same shipping box that I received them in. However I received a credit for 58.20 only. I spoke to Eric at the company who really didn't seam to care and had no customers service skills and it was a chore for him to speak to me on the phone. I will be going forward with perusing this on principal only. I received a e-mail from him with a picture of a wet box. I have spoke to Eric at UnoClean 2 times today with no satisfaction. I would not recommend this company. There are many online options of services, I should have went with a rated and more reliable company. "
A rep from UnoClean, UCCS, has responded:
“Hello,
Thank you for your review! We are sorry there was an issue with the shipping company during the transport of your order. Unfortunately the shipping companies do not contact us and we rely on customers to do so, this is why ensure tracking emails are sent out informing our customers of when to expect their products. The faster the customer informs us of an issue the quicker we can resolve it. We have already processed a new order for your product after your email earlier today and you will receive the new tracking information as soon as we receive it from the warehouse.
If you have any further questions please contact us at 224-654-6500.
Thank you,
Unoclean Customer Service”