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Return/Replacement policy:
0.00/5
Featured Review


Verified
5/5

2015-11-06

"Timely delivery of return package and no games played after receipt of my phone. Check was delivered as promised.
Already have recommended USell to peers.
"


Verified
5/5

2015-11-06

"very fast and easy process! super fair offers and fast payment. I will definitely sell to usell again! Thanks"


Verified
1/5

2015-11-04

"I never got my check, it has been months! They responded quickly asking me to confirm my home address to resend the check. A few days after I replied, I got an email saying they never heard back from me, so they canceled the 2nd check. I keep emailing them confirming my address and askinh for confirmation of my emails but no one is responding."

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Rep reply posted 2015-11-05
A rep from uSell, usell.com, has responded:

“Hi Chris, I'm terribly sorry to hear that! I reviewed your order and see that your check for the full quoted amount was issued back on September 22, 2015 and mailed to the address on your order. I also see that our Customer Care team is working with you now to make sure the check hasn't cleared so that it can be reissued. Your satisfaction is our top priority and we look forward to resolving this for you as quickly as possible!

Best,

Heather
Director of Customer Experience
uSell”


Verified
5/5

2015-11-04

"Awesome experience will definitely use this service again. "


Verified
5/5

2015-11-04

"Easy and nice transition I'll definitely go back to make business with you guys again.

Thanks,
Xavier
"


Verified
5/5

2015-11-02

"Quick and easy, great $$ for my old phone! Thank you! "


Verified
5/5

2015-11-01

"Received a great offer and check was delivered quickly."


Verified
5/5

2015-10-29

"We were very satisfied with usell from beginning to end. Everything they promised they delivered in the time frame they said. I will definitely recommend usell to our family and friend, because of theprofessionalism they provided. Thanks again, satisfied customers "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-10-29

"USell does everything for you except put the phone in the prepaid package"


Verified
5/5

2015-10-28

"My experience was great!! It was easy and organized. "


Verified
5/5

2015-10-27

"USell is both simple, as well as fair on the value"


Verified
5/5

2015-10-27

"Quick and easy transaction"


Verified
5/5

2015-10-26

"Very easy, simple way to turn your old phone into cash!"


Verified
5/5

2015-10-25

"quick and simpleton the point, i sent the phone and received the check in just a few days"


Verified
5/5

2015-10-25

"Very efficient and consumer friendly"