"Selling my iPhone through uSell was so easy. I really didn't know what to expect, but they came through just as advertised. I told them what I had, they sent me an offer, I accepted, they sent a mailer, I mailed, they sent a check. Just that easy. I'm telling all my friends. Thanks"
"Very responsive and great to work with."
"uSell did everything right!"
"It was excellent thank you"
"Usell lowered my offer of 306.94 for good condition or perfect, even though they said it was still in good condition they still lowered it for some reason. Now i have been waiting for my check to arrive for at least a month now even though my account said to expect it to arrive in 5-7 business day, i'm not exaggerating. i just cant wait until this is all over this is ridiculous."
"Good instructions, easy to mail in, and prompt payment. Would recommend this to friends."
"My phone was kept in an otterbox and had a screen protector. there were no scratches, dents, dings, anything. They arbitrarily reduced the value by 1/3rd claiming there were slight discolorations. If you choose to use them, be prepared to get the shaft. "
"It was so easy to send in the phone, and I received a check within 2 weeks. Great service!
"
"No problems ❤️
Got the mailer and then got my check."
"Best pricing I found on the internet; great customer service!"
"This was my second experience with this company and all went well as before......Kathy"
"I answered their form honestly and they gave me the best quote out there. Then, they paid exactly as quoted. It was easy and I would definitely use their service again. No games here."
"Very easy, better than expected which in my book is Great!"
"Very quick. Great service. :)"
"They offered me 65 dollars for my water damaged iPhone and when they got it they continued to tell me they hat the find my iPhone was on and they would cut my bill in half. I sent them numerous emails only for them to not respond. I finally just told them to send it back. Then they gave me a new offer of a $6.50 for my phone. So I finally got the phone back after a week of waiting and I took it to the ecoATM in Walmart and sold it to them for $20 for my phone that was water damaged and didn’t work at all. Don’t use usell it’s a rip-off, even Walmart will give you a better deal."
"From locating the item I wanted to sell, to getting a quote, shipping labels and my the check, the process was quick and efficient. "
A rep from uSell, usell.com, has responded:
“Hello Nathan,
I'm terribly sorry to hear of the disappointing experience you had with this transaction. Unfortunately, the Find my iPhone security feature drastically reduces the resale value of a device because it can only be used for parts. If you could provide the order number, I'd be happy to look into it for you. That said, we always want our customers to get the most money for their devices, even if it isn't through our service. We are sorry that it didn't work out and thank you for giving uSell a try.
Kind regards,
Heather
Director of Customer Experience & Account Management”