"Selling my iPhone through uSell was so easy. I really didn't know what to expect, but they came through just as advertised. I told them what I had, they sent me an offer, I accepted, they sent a mailer, I mailed, they sent a check. Just that easy. I'm telling all my friends. Thanks"
"Fast and easy. Had return envelope within a few days and a check a few days after returning phones"
"They were fast, responsive, and kept up their end of the promise. Great service!"
"Would definitely use Usell again. "
"Great experience selling my iPhone 5 back using uSell. I'd be very comfortable using the service again to sell more devices."
"Great that your out there. Thanks. I did refer a friend but he never got it so he just went on self. Fo didn't get referral credit"
"I sent in a Samsung Galaxy S3. No scratches or cracks on screen and nothing else wrong with it. They emailed me when they got the phone and said it had a crack on screen and SIM card holder was damaged. This was NOT SO when I mailed in the phone. It was In nearly perfect condition and I have several people to vouch for that. NEVER will I use them again!"
"very cool and awesome your business is awesome"
"Everything went exactly as it should. Couldn't ask for more."
"Great fast service. Very reliable "
"It was a good idea using this company"
"It was quick and as promised with no hassles. "
"Very convenient and fast service."
"It was decent. It also could have been better."
"we sold 2 phones threw U-SELL , they did an excellent job and very good service also, we would sure use this company again. thanks jim landree"
"Just an overall great experience "
A rep from uSell, usell.com, has responded:
“Hi there, thanks for taking the time to rate your experience. I see that our Customer Advocate, Sabrina, has been corresponding with you about your order. As stated, the inspectors did note that your phone had a crack on the screen (based on the photo, it looks like a chip) and that the SIM card slot was damaged. We did reach out to the facility for more details and were advised that the packaged showed no evidence of tampering or damage in transit. We are proud to offer a risk-free guarantee, so any time you disagree with a buyer's assessment of your device, you can have it returned for free. Your phone was sent back to you on Monday, so you should receive it shortly.
I'm very sorry that you were disappointed with your transaction. If you need further assistance, please feel free to reopen your support request with us by emailing support@usell.com. We'll be happy to help.
Best,
Heather
Customer Experience Manager
uSell”