ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2023-07-27

Like brand new

"Amazing price and product is outstanding, looked brand new and worked perfectly and shipping was super fast. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-07-30
A rep from VIP Outlet, Support_1, has responded:

“Thank you so much for your feedback, we are really glad that you had a five stars experience.”


Verified
5/5

2023-07-27

New favorite store

"So far so good. Cant beat these prices!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-07-30
A rep from VIP Outlet, Support_1, has responded:

“Thank you for your kind feedback, your words are very much appreciated. Hope to see you again soon!


Verified
5/5

2023-07-26

Great!!

"Great experience. Fast shipping and easy to maneuver around the website."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-30
A rep from VIP Outlet, Support_1, has responded:

“We're glad your purchase went smoothly and appreciate your feedback.”


Verified
4/5

2023-07-24

Great, unless you're a collector

"I ordered a lego set of the Office. Normally it is $120 in store, I was happy with the $85 price. The box itself has misc stickers and tears, so i probably won't save it in box as a collectors item. I did see that it was previously owned so I didn't expect perfect condition. My item came super fast (within 5 days)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-30
A rep from VIP Outlet, Support_1, has responded:

“Thank you so much for taking the time to give us your feedback! your words are very much appreciated. Hope to see you again soon!”


Verified
5/5

2023-07-24

Easy to use

"Great prices and easy to navigate the system."


Rep reply posted 2023-07-30
A rep from VIP Outlet, Support_1, has responded:

“Thank you for your kind feedback, your words are very much appreciated. Hope to see you again soon!”


Verified
5/5

2023-07-23

Hoverboard

"My son loves his new hoverboard. It arrived on time with simple instructions to get us started. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-07-30
A rep from VIP Outlet, Support_1, has responded:

“Thank you so much for your feedback, We are really glad that you had a great purchase, Hope to see you again soon!”


Verified
1/5

2023-07-20

Ordering different than item ordered and map

"The ordering was very difficult. The web sight kept freezing. I’m just hoping I was not charged multiple times. Also the delivery was delayed and FedEx just tossed this heavy box. The mapping is not going at all well. There was no manual and a lot of hair and stuff on the vacuum and packaging. I need a manual and the proper model ordered or something. No reply from customer service either. "


Verified
4/5

2023-07-21

Fast and Easy

"I found what i needed and the prices were low but sometimes the boxes are really beat up when they arrive on your doorstep. Other than that a very well made site and easily accessible."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-23
A rep from VIP Outlet, Support_1, has responded:

“Thank you for your review and for sharing your comments. We will take your feedback and continue to work hard to meet your expectations. Hope to see you again soon!”


Verified
5/5

2023-07-20

Second time was the charm.

"FedEx lost my first package."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-23
A rep from VIP Outlet, Support_1, has responded:

“Thank you so much for taking the time to leave us feedback. We really appreciate it!”


Verified
5/5

2023-07-20

great

"Item was perfect and the shipping was very fast"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-23
A rep from VIP Outlet, Support_1, has responded:

“Thank you for your kind feedback, your words are very much appreciated. Hope to see you again soon!”


Verified
5/5

2023-07-19

Sucessful purchase of high demand Reddit publicized HP Victus 15L.

"I was hesistant to order based on reports on Reddit that the high demand item (HP Victus 15L, 5600G) I was interestested was being order then canceled abruptly. To my surprise, I was able to order with no issues, and 12 days after the item was highly publicized on Reddit. Looks like they do keep up with demand after all! Great job VIP Outlet. Wish you still had stock so I could order another one."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-07-23
A rep from VIP Outlet, Support_1, has responded:

“Thank you for your kind feedback, your words are very much appreciated. Hope to see you again soon!


Verified
5/5

2023-07-19

Best deals

"I have bought 4 laptops from VIP and 3 are still in use. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-07-23
A rep from VIP Outlet, Support_1, has responded:

“Thank you so much for taking the time to give us your feedback! We are really glad that you had a great purchase and hope to see you again soon.”


Verified
5/5

2023-07-19

easy and fast

"found item easy and checkout was fast"


Rep reply posted 2023-07-23
A rep from VIP Outlet, Support_1, has responded:

“Thank you so much for sharing your thoughts. We are happy to hear that you had a 5-star experience.”


Verified
3/5

2023-07-18

not bad just non resposive

"I ordered an apple pencil about a week ago and received it early. However it was not connecting which is not the issue, sometimes older and previously owed things tend to not work however I filed for a return and they said they would get back to me with the details via email. I have not heard back from them, and actually have no record of the return being processed other than the screenshot I took. The only other option on the site is filing another return, but I don't want to mess it up."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-23
A rep from VIP Outlet, Support_1, has responded:

“Thank you for your feedback and We are terribly sorry to hear what you are going through. I have emailed you a return label to return the unit back to us. If there’s anything we can do please let us know, we'd be happy to help.”


Verified
5/5

2023-07-18

OLED Switch

"Item was like new. Included the box and factory sealed wrapping. Fast shipping"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-07-23
A rep from VIP Outlet, Support_1, has responded:

“Thank you so much for your feedback, we are really glad that you had a five stars experience.”