"Received my order of a very expensive set of headphones which arrived damaged. Things happen but, there was zero effort to make it right in a timely manner when explaining this was a gift. Will never work with VIP Outlet again and neither should you."
" recently purchased a Cricut 8002002 Explore Air 2 Bundle Cutting Machine from this seller on eBay, and unfortunately, my experience has been extremely disappointing.
When the package arrived, I discovered that the machine was sent without a power cord, making it essentially unusable. I contacted the seller immediately, and it took them an astonishing 3-4 days to confirm that the power cord was indeed missing from the package.
What's even more frustrating is that the seller's proposed solution was a mere $10 refund for the missing cord. Considering that the machine is worthless without its power source, this offer felt like a slap in the face.
To add insult to injury, I was informed that I would have to wait an additional 7 days to receive my refund. This entire experience has been a lesson in patience and disappointment.
I strongly advise anyone considering purchasing from this seller to steer clear. Their lack of attention to detail, slow response times, and inadequate resolution measures make them a seller to avoid at all costs."
"Sam's Club was offering these chairs on sale in early November 2023. I thought I would check prices around the Internet to be sure they were a good value. Walmart actually had them for $2 less. Then I happened to come across VIP Outlet for the first time. The same chairs were more than $5 less than Sam's Club . . . and with FREE SHIPPING as well. The chairs were delivered in three business days from the time I ordered. The transaction processed without a hitch. I'll be back to VIP Outlet for sure.
FYI . . . these are excellent chairs. The materials are heavy duty and the carry bags are very well made. Love the plush "sherpa" fabric. "
"This is the second Samsung Watch I have bought from VIP Outlet. The Galaxy Watch 4 Classic was a great bargain and now I have 2 great watches!"
“Thank you for sharing your feedback, We're thrilled to hear that you've had a positive experience with VIPOutlet, and it's fantastic that you found a great bargain on the Samsung Galaxy Watch 4 Classic. Having two great watches must be a wonderful addition!
We appreciate your continued support and happy timekeeping with your watches!”
"I've ordered several times and have always had a good experience. Even when an item needed returned, it was a painless process. I will absolutely keep ordering from this site."
“Thank you for sharing your positive experience with ordering from VIPOutlet. We're glad to hear that you've had good experiences, and we appreciate your continued support. If you ever have more orders to place or if there's anything else we can assist you with, please feel free to reach out. We're here to help, and we look forward to serving you in the future.
Happy shopping!”
"I ordered this to replace the one we lost in our house fire. Pot came as described, just in a regular box. Great deal."
“Thank you for sharing your feedback, We're sorry to hear about the unfortunate incident, but we're glad that you found a replacement for the lost item through VIP Outlet. We again appreciate your feedback, and it's great to hear that the pot arrived as described and at a great deal.
If you have any more replacements or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing VIP Outlet, and we wish you all the best.”
"It was very fast shipping.. and I love the item.. Thank you I will shop again with VIP OUTLET.."
“Thank you for your review, We're thrilled to hear that you love the item and had a positive experience with the fast shipping. Thank you for choosing VIP Outlet, and we look forward to serving you again in the future.
If you ever have more items to shop for or any questions, feel free to reach out. Happy shopping!
”
"One of my Lego sets listed as brand new was in great shape. The other one has a smashed box that is poorly taped. If all the pieces are there. It isn’t a problem "
“Thank you for sharing your experience with the LEGO sets. We're glad to hear that one of the sets was in great shape. However, we understand that receiving a set with a smashed box and poor tape can be disappointing.
If you find that all the pieces are indeed there and you're satisfied with the content, that's great news. If you ever have any concerns or questions about your orders in the future, please don't hesitate to reach out to our customer service. We're here to assist you and ensure you have a positive shopping experience. Thank you for choosing VIPOutlet, and happy building!”
"my experience using the VIP was easy and fast"
“Thank you for your feedback, We're delighted to hear that your experience using VIPOutlet was easy and fast. Providing a seamless and efficient shopping process is a top priority, and we're glad to know that your experience reflected that.
If you have more shopping to do in the future or if you have any questions or requests, please don't hesitate to reach out. We're here to assist you, and we appreciate your positive feedback. Thank you for choosing VIPOutlet, and happy shopping!”
"The shipment was processed right away, Friday, and took only 3 days to be delivered by Monday.
I charged fully for 36 hours as instructed and it's been several days, still, the light indicated full charge.
It looks like the rechargeable battery is working without any depletion"
“We are really glad that you had a great purchase, thank you so much for your review!”
"Had fast professional service, everything was as ordered, no complaints here."
“Thank you for your kind words, We're thrilled to hear that you had a fast and professional experience with VIPOutlet. Providing efficient and professional service is a top priority, and we're glad everything was as ordered.
If you have more orders to place in the future or if you have any questions or requests, please don't hesitate to reach out. We're here to assist you, and we appreciate your positive feedback. Thank you for choosing VIPOutlet, and happy shopping!”
"Durability is what i was seeking."
“Thank you for sharing your feedback, Finding a product that meets your durability needs is always a great find. It's essential to have items that can stand the test of time and provide value for your investment.
If you're looking for more durable products in the future or if you have any questions or requests, please feel free to reach out. We are here to assist you, and we're thrilled that you found the durability you were seeking. Thank you for choosing VIP Outlet, and happy using!”
"Great little machine. Customer service is always great. This is the only site I buy PCs from."
“Thank you for the wonderful feedback, We're delighted to hear that you find the machine great and that you have had positive experiences with our customer service. It's wonderful to know that VIP Outlet is your go-to choice for purchasing PCs.
If you ever have more PC-related needs or if you have any questions or requests in the future, please don't hesitate to reach out. We're here to provide you with excellent products and support, and we appreciate your loyalty to VIP Outlet. Thank you for choosing us, and happy computing!”
"I received a huge discount on the projector. The console worked perfect.I liked how each product I ordered had a warranty I will be shipping for more items on here ! & everything arrived really fast ."
“Thank you for your kind feedback, your words are very much appreciated. Hope to see you again soon!”
"It is sealed and in excellent condition, the control is very nice."
“Thank you for your feedback, That's fantastic to hear that your item is sealed and in excellent condition. Enjoying a well-preserved product in top-notch condition can enhance your overall shopping experience. It's also great to know that you find the control to be very nice.
If you ever have more purchases to make or if you have any questions or requests in the future, please don't hesitate to reach out. We're here to assist you, and we hope you continue to enjoy your sealed and excellent-condition items. Thank you for choosing VIP Outlet, and happy using!”
A rep from VIP Outlet, Support_1, has responded:
“Thank you for sharing your positive experience with the delivery of the chairs and the smooth transaction process. We're delighted to hear that everything went well, and we look forward to serving you again in the future.
Happy seating, and thank you for choosing VIPOutlet!”