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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2023-01-09

Did not Reply before Shipment

"Case created before shipment. Support did not reply after for update. Phone support offline, called back after item shipped. Decent Bargain at least."

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Verified
5/5

2023-01-08

Enchanting time

"At first I was having trouble getting the computer through the the setup. I called customer care and the young lady couldn’t help me but offered a paid return. She sent the email and I was going to package the computer when it went to the next page where I answered all the rest of the questions and the computer started up. Maybe it was too cold and it needed to warm up. Great computer for a very reasonable price."

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Rep reply posted 2023-01-16
A rep from VIP Outlet, Support_, has responded:

“Thank you so much for taking the time to give us your feedback! We really appreciate it! ”


Verified
5/5

2023-01-07

Super Duper

"Fabulous items to pick from will purchase again"

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Rep reply posted 2023-01-16
A rep from VIP Outlet, Support_, has responded:

“We're glad your purchase went smoothly and appreciate your feedback. Hope to see you again soon!”


Verified
5/5

2023-01-07

Items at good price

"I was happy to buy iPhone this cheap.
It was legit brand new item and I am enjoying using it.
"

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Rep reply posted 2023-01-16
A rep from VIP Outlet, Support_, has responded:

“Thank you for your kind feedback, We are really glad that you had a great purchase. Hope to see you again soon!”


Verified
5/5

2023-01-07

Pleasantly surprised.

"Found an item I was looking for at a great price. Shipping was fast and well packaged and will definitely do more business in the future."

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Rep reply posted 2023-01-16
A rep from VIP Outlet, Support_, has responded:

“Thank you so much for sharing your Feedback. We are happy to hear that you had a 5-star experience and we look forward to seeing you again soon!”


Verified
3/5

2023-01-06

Hard to Navigate

"I finally figured out how to put in credit card information.
Also do password retrieval found.
"

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Rep reply posted 2023-03-23
A rep from VIP Outlet, Support_, has responded:

“Thank you so much for taking the time to give us your feedback!”


Verified
5/5

2023-01-05

awesome customer service

"everyone that helped me for this purchase was extremely helpful tyvm"

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Rep reply posted 2023-01-06
A rep from VIP Outlet, Support_, has responded:

“We are super grateful for your review. We will extend your comments to our customer service team, they will be delighted. Thank you!”


Verified
4/5

2023-01-04

"I am going to buy HP laptop today.
I think Best price.
"

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Rep reply posted 2023-01-06
A rep from VIP Outlet, Support_, has responded:

“Thank you so much for taking the time to leave an excellent rating. We really appreciate it!”


Verified
5/5

2023-01-04

Great prices

"Great products for great prices. "

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Rep reply posted 2023-01-06
A rep from VIP Outlet, Support_, has responded:

“Thank you so much for taking the time to leave an excellent rating. We really appreciate your feedback!”


Verified
4/5

2023-01-03

Used to be better when you don't cancelled my orders without any reason

"I've been buying from vip outlet since a year and at the beggining it was fine and real good. Nowadays they started to cancell at random my orders and this ****. I hope you improve again and stop doing this things,"

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Rep reply posted 2023-01-06
A rep from VIP Outlet, Support_, has responded:

“Thank you for your feedback and for sharing your thoughts. We will take your feedback and continue to work hard to meet your expectations. Have a great day!”


Verified
4/5

2022-12-26

The actual product

"Okay Christmas came and my son opened the box. The two back lights by the wheel was brie completely off. I want sure if I should send it back or what because we threw the box away. Besides that he loves his scooter."

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Rep reply posted 2023-01-06
A rep from VIP Outlet, Support_, has responded:

“We're glad your purchase went smoothly and appreciate your feedback. If you need anything, Please reach out to us directly at 888-792-7372 or email us at support@vipoutlet.com at your earliest convenience. Thank you!”


Verified
4/5

2022-12-30

Best deal

"I was desperately needing and looking for a particular laptop. I had finally made up my mind on which one to get. So I started shopping online, Instore, ebay, best buy, walmart, etc . You get the picture. I was looking to find the best deal on the certain laptop model. I even Waited for the Black Friday deals throughout. Nothing impressive anyways. Til I stumbled back onto the VIP Outlet. You can get merchandise that is brand new or grade A for a fraction of the retail price. You just have to keep shopping and checking back 1 or 2xs a week to see if what your looking for got added with a great deal to go with it. I paid alittle over 1/2 price for my Lenovo laptop. Grade A quality. No issues. Looks brand new. Came with all the hardware it was suppose to.I Couldn't get any better of a deal unless it was free."

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Rep reply posted 2023-01-02
A rep from VIP Outlet, Support_, has responded:

“Thank you for your business and for sharing your thoughts. We will take your feedback and continue to work hard to meet your expectations. Have a great day!”


Verified
1/5

2022-12-22

Horrible

"Wrong item shipped. Still waiting for refund. Very poor customer service and communication."

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Verified
5/5

2022-12-27

Product as described

"A great product for a great price. "

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Rep reply posted 2023-01-02
A rep from VIP Outlet, Support_, has responded:

“Thank you so much for taking the time to leave an excellent rating. We really appreciate your feedback!”


Verified
5/5

2022-12-26

Pe

"Easy simple and user friendly"

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Rep reply posted 2023-01-02
A rep from VIP Outlet, Support_, has responded:

“We're glad your purchase went smoothly and appreciate your feedback.”