ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2021-10-12

Better than I expected!

"Needed a new phone for my husband and didn’t want to pay retail price. I wasn’t sure about VIP Outlet, but their 90 day warranty and free shipping and return made it easy to give them a try. I’m not at all disappointed! The iPhone I received was almost half the retail price and looked and work as if it was new! Thank you. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-10-15
A rep from VIP Outlet, Support_, has responded:

“Hello, Thank you for your wonderful feedback, We are happy to hear that your purchase with us went well. . We look forward to seeing you again soon! Stay Safe! ”


Verified
4/5

2021-10-11

First trip to VIP mall

"Alright but 95% of items (laptops) that I can afford (price < $700.00) are out of stock."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-10-14
A rep from VIP Outlet, Support_, has responded:

“Hello, Thank you for your review and we're sorry to hear about your experience, We've passed your feedback to our team so they're aware of your experience. Stay Safe! ”


Verified
5/5

2021-10-10

"Coupon would not work as it"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-10-15
A rep from VIP Outlet, Support_, has responded:

“Hello, Thank you for your feedback, I sent you a message. Please respond at your earliest convenience or reach out to us directly at 888-792-7372 or email us at support@vipoutlet.com. Stay Safe!


Verified
5/5

2021-10-08

VIP the best

"It was the first time I use the service, and the price was really great, I think the shipping time could be better, but it is ok... thanks! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-10-14
A rep from VIP Outlet, Support_, has responded:

“Hello, Thank you so much for your feedback, We’re glad you had a good experience with our service and hope to see you again soon. Stay Safe!”


Verified
5/5

2021-10-07

Xbox series x

"A little overpriced, but not as bad as most"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2021-10-08
A rep from VIP Outlet, Support_, has responded:

“Hello, Thank you for your review, We know it takes time and we appreciate your effort! Looking forward to doing business with you soon. Stay Safe! ”


Verified
5/5

2021-10-07

"Ha Sido muy buena, me gustaría que renovarán un poco más los productos en la página "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-10-08
A rep from VIP Outlet, Support_, has responded:

“Hola, Gracias por sus maravillosos comentarios. Nos alegra que haya tenido una buena experiencia y esperamos volver a verlo pronto.”


Verified
5/5

2021-10-03

Happy

"Easy, fast, satisfied. Great first experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-10-06
A rep from VIP Outlet, Support_, has responded:

“Hello, Thank you for your feedback, We’re glad you had a good experience and hope to see you again soon.”


Verified
5/5

2021-09-30

VIPOutlet Very Good Service.

"Very Good Service. Delivered to my US address within 5 Days. Excited to try new items "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-10-01
A rep from VIP Outlet, Support_, has responded:

“Hello, Thank you so much for your feedback, We are very happy that your purchased went well. Looking forward on your next purchased soon. Stay Safe! ”


Verified
5/5

2021-09-28

Nice experience overall

"Really ez to buy, friendly user interface and most importantly great product!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-10-01
A rep from VIP Outlet, Support_, has responded:

“Hello, Thank you so much for your feedback, We’re glad you had a good experience and hope to see you again soon. Stay safe! ”


Verified
5/5

2021-09-28

Quality products, Fast Shipping & Great Customer Service

"Been shopping with VIP Outlet for a while now and they always deliver."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-10-01
A rep from VIP Outlet, Support_, has responded:

“Helllo, Thank you for your wonderful review, We are very happy to hear that your purchases went well. If you need anything else, we are always here to assist. Stay Safe! ”


Verified
5/5

2021-09-28

Smart watch purchase.

"Excellent item for the price. Highly recommend using VIP Outlet for savings."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-10-01
A rep from VIP Outlet, Support_, has responded:

“Hello, Thank you for your review, We’re glad you had a good experience and hope to see you again soon.”


Verified
5/5

2021-09-27

Fast & Easy Shopping

"Always get Great Customer Service from VIP-OUTLET...Comfortable & Easy Website...Excellent ratings of Item Condition.."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2021-09-29
A rep from VIP Outlet, Support_, has responded:

“Hello, Thank you for the wonderful review and for taking the time to share your feedback with VIPOUTLET. Our priority is customer service and we are ecstatic that we met that mark! hope to see you again soon. Stay Safe! ”


Verified
5/5

2021-09-27

vIP GOOD PRICES

"I WAS SUPPOSED TO GET A COUPON CODE EMAILED TO ME FOR 10 PERCENT OFF BUT IT NEVER CAME. NOT A BIG DEAL THOUGH THE PRICE WAS LOW ENOUGH I DIDNT NEED TO COUPON THAT BAD BUT YOU MIGHT WANNA CHECK THAT OUT ON HOW TO FIX THAT IN THE FUTURE. KEEP UP THE GOOD STUFF THOUGH VIP ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-09-29
A rep from VIP Outlet, Support_, has responded:

“Hello, Thank you for your feedback, If you are unable to received the coupon kindly please email us to support@vipoutlet.com with your order number. Will be happy to assist you there. Stay Safe! ”


Verified
5/5

2021-09-26

It's a great deal!

"Happy with my deal! Thank you very much!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-09-29
A rep from VIP Outlet, Support_, has responded:

“Hello, Thank you for your feedback, We’re glad you had a good experience and hope to see you again soon. Stay Safe! ”


Verified
5/5

2021-09-26

So fast and superb quality!

"The quality of the computer exceeded my expectations and I had it within a few days of ordering with free delivery!! I’ve become a customer for life!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-09-29
A rep from VIP Outlet, Support_, has responded:

“Hello, Thank you for your wonderful review, We are glad that your purchased went well and its exceeds your expectations. Looking forward doing business with you again in the future. Stay Safe! ”