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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2021-04-01

Great customer service

"I received my stuff pretty quickly during the pandemic at that there were a few hiccups but they were addressed in a timely manner and i am very satisfied "

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Rep reply posted 2021-04-30
A rep from VIP Outlet, Support_, has responded:

“Thanks so much for your positive feedback. We're happy that you're happy, and we're looking forward to your next purchased!”


Verified
5/5

2021-04-01

VIP is N.I.C.E

"Had A bumpy start but things smooth out. Thanks!"

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Rep reply posted 2021-04-30
A rep from VIP Outlet, Support_, has responded:

“Thank you so much for your review. I'm pleased we were able to make things better and I hope we see you again soon!”


Verified
5/5

2021-03-31

Amazeballs !

"I've ordered twice from you guys and both times was great. I'm sure I'll return again soon."

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Rep reply posted 2021-04-30
A rep from VIP Outlet, Support_, has responded:

“Thank you so much for your feedback. We are very happy to hear that your purchase went well. Hope to see you again soon!”


Verified
4/5

2021-03-31

Excellent Products!!!

"I’ve been purchasing from Vipoutlet for years, been saving cash and buying more items. Easy returns excellent customer service. "

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Verified
5/5

2021-03-30

"Best prices, good asortiments, best services."

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Verified
5/5

2021-03-30

Everything was smooth for me.

"I read the bad reviews but I decided to still give it a try, I got the doll I order in perfect condition, the time from where I ordered online and got the doll at my home was a week, the price point was excellent, I have several issues with the website so I called and the customer service representatives were very good, so in my case I’m glad I took a leap of faith. It definitely paid off for us."

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Verified
5/5

2021-03-30

Vip get the best deal in the country

"Vip products are quality and they have the best deals with discounts than most of the online shopping "

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Verified
3/5

2021-03-30

MISLEADING RED ERRORS AT CHECKOUT!

"There is an annoying error telling me the shipping address is already in use with another account but it never lets me login to the account. If you continue to input your information in the fields it will let you proceed with your order but the red error messages are very misleading. Also when i try to put my password in this review form it says password not valid!

Actually i just found out as I tried to submit this feedback. If you login using the top right login option it WILL let you. Its just when you try using the login feature in the checkout process that does not let you.
"

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Rep reply posted 2021-10-14
A rep from VIP Outlet, Support_, has responded:

“Thank you for your feedback, We are terribly sorry to hear about the issue. This error usually appears if there are multiple accounts using the same shipping address. In these cases, you can only have one account and have your shipping address registered to only one account. If you have the same shipping address registered to several accounts the site will not let you place the order.

To fix this issue, Please Login into your alternate/secondary accounts and delete the shipping address from there. Once the address is deleted the site will update and you can place an order.

For further assistance please reach out to us directly at 888-792-7372 or email us at support@vipoutlet.com at your earliest convenience


Verified
5/5

2021-03-30

good

"it was really good enperience"

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Verified
5/5

2021-03-30

"Good products that’s comes with fast shipping "

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Verified
5/5

2021-03-30

Good fast easy

"love it worth every penny "

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Verified
5/5

2021-03-29

Excellent products and service

"Easy ordering and good products at affordable prices "

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Verified
5/5

2021-03-29

great online service

"incredible service and price"


Rep reply posted 2021-03-29
A rep from VIP Outlet, Support_, has responded:

“We are glad you had a good expereince! Thanks for the review!”


Verified
5/5

2021-03-29

Great

"Everything worked perfect thanks "

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Rep reply posted 2021-03-29
A rep from VIP Outlet, Support_, has responded:

“Thank you for your review. Nothing makes us happier than to hear everything went so smoothly. This is the type of feedback we love to hear. Have a great rest of your week.”


Verified
4/5

2021-03-29

It was easy

"No hassle and was very easy to order the merchandise I wanted and affordable I will be coming back again real soon!"

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Rep reply posted 2021-03-29
A rep from VIP Outlet, Support_, has responded:

“Thank you for your review. Nothing makes us happier than to hear everything went so smoothly. This is the type of feedback we love to hear. Have a great rest of your week.”