"Very quick processing and in great detail is their safety procedures to make sure that your item is delivered to you. Got my item within a week and is exactly what I wanted."
"Through no fault of VR Speed Factory, product shipment was delayed due to manufacturer back-order. Customer service ("Tiago") was very helpful in keeping me updated with the availability status. Shipment was complete & fast, and I would not hesitate to do business again."
"So I was looking in the market for a newer muffler since I've had it with my loud and obnoxious fart-can megaphone Apexi Turbo N1. As far as I know, that is the largest they come.
I saw ratings of a so called "sleeper" muffler by Vibrant so I google-d it and searched for prices. That's where I found VR Speed Factory. They out-priced all of the competitors out there by at least 15% WITH free ship!!
So I ordered it on a weekend thinking that I won't see it for another week or two since that's how the "tuner" world works.
I got it Wednesday morning! That day I welded it on and the muffler is a thing of beauty! Nice on the ears!
Needless to say, I wrote them back for an awesome job and they emailed me back immediately! Great customer service and lightning speed shipping!
Thanks VR Crew! I will be ordering more from you!"
"I'm extremely satisfied. I ordered my intake on a Friday night and I received it on the next Monday. Pretty simple installation. I had a little trouble installing the bracket but I think my car is missing something. Excellent price. I plan buy buy more products in the future. "
"VR Speed Factory is the best! They had best price for the air intake kit for my vehicle. I emailed Tiago to confirm the price and he responded promptly stating that it was indeed accurate. My order was at my front door within 2 days. I couldn't believe it! Great experience, great price and I will surely do business with them in the future. Thank you to Tiago and the VR Speed Factory Team! Keep up the good work!"
"Order was on backorder but item was received fairly quickly. Seller showed concern for delay and kept open communication."
"This is the first guy that I always turn to when ever I need anything. Customer service is amazing and he is very knowledgeable. I would recommend VR Speed to anyone and I will be going to him for as long as he is in business."
"Even when UPS damaged my product the seller was EXTREMELY quick to resolve the issue and respond to my inquiries. After back and forth communication where I was surely annoying him he STILL made me happy!
I would recommend this seller to anyone and will surely use him again. The company is a beacon of customer service!"
"Took care of the order. Very happy with them!"
"Tiago @ vr-speed took the time to find my HKS exhaust for me and ship it out lightning fast so i could make it to my event and the price was def lowest anywhere. thanks vr-speed!.....
November 15th 2010 i was in situation where i needed a filter and coupler asap. i contacted tiago and once again he called his supplier and got them shipped out crazy fast and as usual CHEAP. the filter was half cost campared to autozone and AZ wouldnt have even been able to order it. VRSPEED saves the day again! thanks Tiago!"
"Amazing costumer service! Quick responses to questions and concerns. I am most defiantly going to be a return customer! I recommend this company to anyone that wants excellent customer service and a quality product! A+ Guys! "
"I have bought numerous parts from VR Speed and have received quality parts in a timely order ever time. I will continue to buy from because of his professionalism and great customer service."
"VR Speed has always given me the best price & service. Ordered an intake for $40 less than the next shop & it showed up the next day! "
"Placed an order on 11/27/10 and as of today 12/6/10 haven't receieved any kind of conformation or shipping number. Item paid for though.
Item was delivered later that day. Confirmation emails were replied to the next day. My phone message was never answered. Haven't used the meter yet as it's a xmas gift from Santa."
"I ordered a AEM intake. This site had the best price and free shipping. I got the intake 2 days later. Very fast shipping for FREE. Thanks to all at VR speed factory :)"