"As a first time customer getting the product - Great!
Shipping product to them for repair/replacement - Simple as it takes about a week to get to them from my address to the address they want you to send your product to for repair/replacement.
Payment - They send you an email with a link to pay - Simple!
Getting product returned to you - IMPOSSIBLE!!!- Takes over 2 - 3 months. I was the one reaching out to them on why my rings were stuck in customs for no reason. They couldn't provide the reason, except it was customs and it happens. This should not happen at all. Product should be returned in 10-14 if you know how to ship correctly. This is why they only earned 2 stars as they didn't seem like they cared about getting my resized rings and repair to me at all. "
"The ring I bought my fiance looked good at first but now it's turning colors! It's fake"
"The neckkace that was ordered was never received but we were contacted and they will be sending another "
"Got a engagent ring from online site. Was happily surprised when it actually looked like what I saw online. It fits her great and she loves it."
"My experience with Vancaro was great. I love their style and selection. "
"this makes the 2nd product i have gotten from you and i am so in love with both items and def plan on buying more in the future"
"Ring is beautiful and girlfriend LOVES ♥️"
"Fast shipping. My girlfriend was very happy with the ring. "
"The item was exactly what I expected."
"Quick turnaround from making order to reviving order"
"everything i have ever bought from Vancaro has been excellent quality and i love every piece"
"My girlfriend loves her ring.
Never takes it off
"
"They never let me down, I absolutely love Vancaro"
"She loved every aspect of the ring it was exactly what she wanted and she said yes to marrying me so I’d say it was a good ring "
"From the first time I contacted Vancaro until I received my shipment the entire process was tracked giving me the opportunity to get more and more excited about receiving the product. Very prompt informed service and great quality I love my new Rose ring."