ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.87/5
Chance of future purchase:
3.99/5
Shipping & packaging:
4.83/5
Customer service:
4.48/5
Return/Replacement policy:
5.00/5

Verified
5/5

2024-01-02

Thank you !

"Wonderful and would order again from them !!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2023-12-26

"Still waiting on delivery!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-12-26
A rep from Vermonts Own Gifts and Go, CS_VermontsOwn, has responded:

“We're glad we were able to help resolve this on 12/26/23 directly messaging you. We shipped your order the business day day after it was placed (we officially ship in 1-2 business days.) We also recommended choosing Priority Mail instead of Ground Advantage shipping next time at highest peak of holiday season or under a deadline. Thank you for your business and best regards, Carolyn (Customer Service)”


Verified
5/5

2023-12-26

Amazing

"All the products we had were amazing. The customer service was great and fast shipping even days before Christmas. Will continue to shop here!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-12-22

Fast shipping, easy check out

"Fast shipping & the chocolate pretzels are amazing!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-12-19

Happy to live in New England

"Wonderful products and fast shipping! "


Verified
5/5

2023-12-18

Beautiful Handmade Gifts

"We received our order not only fast but beautifully packaged. Our Hunk of Junk dolls are beautiful and truly made out of love. Can’t wait for my nieces to open them on Christmas Day! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-12-18

Straightforward Holiday Shopping Experience

"In store or online, I always find some truly unique gifts for friends and relatives."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-12-18

Missing Vermont

"I wanted to order some Vermont goods for my former neighbors, and I really wanted to order products from different Vermont companies. This site was PERFECTION! And Carolyn provided me exceptional customer service; she was patient with my many email questions, and she even helped me make alternate choices when some items became sold out. I definitely plan to use Vermonts Own Gifts and Goods again, and I highly recommend them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-12-17

Very responsive

"I had a billing address problem that kept showing as shipping address. Customer service quickly responded. Additionally the selection of products is excellent!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-12-14

"Excellent service and very fast shipping!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-12-08

disappointed

"The sweaters look wonderful on the web site, but when my daughter-in-law came to pick them up, she was told that I had paid for two head bands. That the store did not carry sweaters.
I checked the web site and address again. The sweaters were just as I remembered and ordered them.
I don't know what went wrong. The store cancelled the order for me.

I was hoping to buy from this local store and send things to my family, which has now moved to Vermont close to this location. I cannot trust it now..
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2023-12-08
A rep from Vermonts Own Gifts and Go, CS_VermontsOwn, has responded:

“Hello, we're sorry you feel we are trustworthy but we do not carry adult sweaters. The only woven items we have online are the Red Barn Woolens hats & headbands which were pictured and described accurately. We do have infant sweaters made by One of A Kind in the store but they are not online because they have a wide size & color variance. Have you visited our store and are those the sweaters you were looking for? If so, we are happy to help you by phone and do our best to find a size and color for you. ”


Verified
5/5

2023-12-12

Great service - Very helpful!

"Really appreciate the xtra help i needed.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2023-12-11

Looking for my sheep

"While in the store in October, I was visiting my cousin, I found some little sheep figurines that I fell in love with! While viewing the website, I did not find anything like that, and even when I searched for it, could not find it! However, my father, who is 95, loved the cheese and the peach jelly, so I did purchase more of that!"


Rep reply posted 2023-12-12
A rep from Vermonts Own Gifts and Go, CS_VermontsOwn, has responded:

“Thank you for your review! We do not sell sheep figurines but the neighboring gift stores might have been where you saw them. Perhaps Sweet Cecily? https://www.sweetcecily.com
:-)”


Verified
5/5

2023-12-08

Vermont Sweetness

"Love authentic Vermont food products. So happy I was able to find this store with so many items and online convenience! Perfect for some Holiday shopping! "


Verified
5/5

2023-12-07

Maple candy - yum!

"Had these maple drop while in Vermont this past fall, glad to find a Vermont place to order them from."