"Great website...too bad you were out of stock of 1 necessary product and had to go hunting for it elsewhere."
"sales person was very polite and infomrative"
"6 days since I placed an order. Tried to get an update on my order by calling; was transferred around repeatedly until I got a voicemail and also emailed, but no response yet. Hope someone reaches out. "
"Good response. Helped get parts i needed. "
"Very easy to use and well organized! Thanks"
"Helpful on the phone. Parts good price"
"On checkout received alert that some parts not compatible with my VIN, however, I could not tell from the website WHICH parts were not compatible"
"One the very few online OEM parts sellers that uses the same parts catalog system that the dealers use so every single part is shown unlike those stripped down online catalogs that most use."
"Easy to navigate with parts selection accurate!"
"Everything was easy....shopping to shipping. "
"let's wait until i receive my parts, then ill review"
"First off, walking through the door, not one person “Welcomed” me, I stood for a minute unsure of where to proceed to pick up my order? A few workers to my left never said a word to me, I then saw the sign “Parts”, so I proceeded in that direction, as I stood there, no one at the counter, two women to my right each on the phone, I’m pulling up my order number, one woman asked if I needed help? I replied I was there to pick up an order, she calls to someone in an office behind the counter that they had a customer. A man emerges, asks me what I needed basically, I replied I’m here to pick up an order, he inquiries did I order it online? I’m thinking well yes, where else would I have ordered it? Basically making me feel like I was interrupting him from whatever he was doing prior. No, Hi, my name is and how may I help you? Then what’s the name on the order, I give him my name, oh here and proceeds to grab a small box and open it, I’m making small talk stating two items I ordered, he replied I don’t know what’s in the box, at that point I verify what I ordered, grab the items with the invoice and say have a nice day…. No personality at all!!!! I get into the car with my husband and said…well when it comes to me purchasing a NEW car I won’t be coming here that’s for sure! I work with customers in my job, and your establishment could really use some much needed customer service, curiosity and followed by a Thank You!"
"They had all the parts I ordered, didn't take long to ship. Parts came very well packaged so there was no damage. Great place to do business with."
"I've received much needed parts at a great price and in a reasonable time frame definitely happy with my purchases. "
"Great service. Quick to resolve issues and propose options."