ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-10-31

Contact Lenses

"I wanted to buy contacts to try before I buy in the store. I bought them without any problems. "


Verified
4/5

2018-10-31

Re-Order

"price per box seems high now"


Verified
5/5

2018-10-30

Easy

"This could not have been easier or more hassle free."


Verified
1/5

2018-10-30

**** customer service

"**** poor customer service"


Verified
5/5

2018-10-30

Faster Than a Speeding Bullet

"Fast, reliable, friend customer service. Wouldn't buy from any place else."


Verified
3/5

2018-10-30

Messy

"Ordering was easy but it was a little messy. The content was unclear on the contacts I wanted when I got to checkout, there were more items in my cart than I had put. Once I figured that out, it was smooth."


Verified
1/5

2018-10-30

Misleading & Poor Customer Care

"HORRIBLE. It seems everyone has similar lenses pricing, so I selected VisionPros based on the Shipping & Handling information listed under “Customer Service” at the bottom of their website that states in-stock lenses are processed in 1 – 2 days.

I selected in-stock lenses and after 7 days it’s still not in USPS’s system. I reached out first by email and then by phone and the unpleasant Customer Service Supervisor, Kyle, told me that somewhere else on the website it says 3 – 5 days and even though they say my lenses were in-stock they’re not (actually) in-stock at the VisionPro facility therefore it takes longer.

So, it appears I spent $14 to ship lenses that will take 2+ weeks to arrive. And deal with Kyle.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-10-29

"Was very easy and simple to re-order. "


Verified
5/5

2018-10-29

"Fast and easy way to order contacts!"


Verified
5/5

2018-10-29

I can see clearly now!

"I've been so very happy for years with my contact lens purchases from VisionPro. The website is easy to use. I like having my information saved so I can easily re-order contact lenses for myself and my son. My contacts are exactly what I ordered and delivered right to my door. "


Verified
5/5

2018-10-29

Graduate School Yeah

"Now I can read what I need to in order to excel in my program at an affordable rate...Thank you Vision Pros!!!!"


Verified
5/5

2018-10-29

"phoned in, guy named oscar was really efficiant in informing me about exchanging a product."


Verified
5/5

2018-10-28

"great, user friendly...easy to use site. Great discounts"


Verified
5/5

2018-10-27

"Love it. Easy. Simple. User friendly."


Verified
5/5

2018-10-27

"Love the prices and option of expedited delivery "