ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
3/5

2018-10-27

"Every time I order contacts through visionpros, mysteriously and miraculously an extra box of contacts ends up in my cart right before I check out. Good thing I look over what I'm actually about to purchase or who knows, I might be getting charged for something I didn't want. It took me at least 20 minutes to order 2 boxes of contacts because of "internal error" during the very last step of checking out which directed me all the way back to the sign in page so I could start my order completely over (or maybe I just got charged twice). Still, more convenient than having to drive to a doctor's office. "


Verified
2/5

2018-10-26

Returning customer problem

"I don't understand why returning customers can't get same perks as new customers. Good thing where was code for free shipping, if not I would have payed more."


Verified
5/5

2018-10-26

"Very happy with my purchase!! "


Verified
5/5

2018-10-26

Awesome

"Very happy overall! "


Verified
4/5

2018-10-26

Long time customer

"Always easy to find my recent orders to reorder. Great selection. Usually free shipping to the US. One thing I would change is make check out faster. Too Many confirmation pages."


Verified
1/5

2018-10-26

Second order placed

"Thought my contacts were ordered over a week ago and my first order was not processed apparently"


Verified
5/5

2018-10-26

SEE YA

"WE ABSOLUTLEY LOVE VISION PROS! I ORDERED FOR MY DAUGHTER. . . COSTS HALF THE PRICE AND THEY WERE HERE BY IN LESS THAN A WEEK! THIS MAKES OUR SECOND ORDER FOR MY HUSBAND. I EXPECT TO BE JUST AS SATISFIED!"


Verified
1/5

2018-10-25

No Free Shipp

" You advertised free shipping for anything over $49 but when I got to the checkout cart get charged me $13.95. That was frustrating and I had no option to contest except to abandon cart. But I was pressed for time and decided I would do an overnight shipment to at least get some value from my frustration. I may never use you again but at least you got any at the moment."


Verified
5/5

2018-10-25

quick and easy

"Buying experience was quick and easy"


Verified
3/5

2018-10-25

"Very user friendly website."


Verified
5/5

2018-10-24

Easy Contact Replacement

"Simple and easy to get replacement contacts. I have used this company for years and will continue to do so."


Verified
5/5

2018-10-24

Easy Peasy

"Visionpros is the best. Placed an order once and you are in their system."


Verified
1/5

2018-10-23

"WHAT HAPPENED TO PROMO -MET CONDITIONS BUT NOT APPLIED"


Verified
5/5

2018-10-22

Ok,it's catchy.

"Too early to tell, we're new customer. Will review when get lenses.

Used to go to Lowest Price Contacts but now they make it very difficult to order. They asked me what they could do better, we told them and never heard back from them over a year later.
"


Verified
5/5

2018-10-22

"My experience was great. "